Reverse Performance Analyst, Reverse
Há 2 dias
The Transportation Team is looking for a passionate Reverse logistics performance Analyst.
This role requires an ambitious individual. You'll represent a instrumental function within our wider Amazon Transportation Operations, as we work to establish a new Return Center while supporting reverse logistics capabilities to meet projected business growth.
Key job responsibilities
Essential Responsibilities
• Drive reverse logistics performance metrics to meet or exceed operational targets
• Analyze and recommend system improvements to increase operational efficiency
• Partner with transportation teams to resolve network bottlenecks and maintain performance standards
• Monitor compliance with Reverse Standard Operating Procedures (SOPs) across all facilities
• Implement data-driven process improvements aligned with business growth objectives
A day in the life
• Review daily return metrics and facility performance on reverse logistics activities.
• Coordinate with facility managers to resolve operational issues
• Update tracking dashboards and create action plans for performance gaps
• Conduct process audits to ensure SOP compliance
• Analyze return trends and provide recommendations for process optimization
• Develop mid-term operational plans aligned with business priorities and needs.
About the team
The Sustainable Transportation & Reverse Operations (STRO) team is a newly established division within Amazon's Transportation organization in Brazil .
Our mission is to establish a reverse logistics operations program structure, grouping projects and initiatives that are disperse within other team while maintaining our commitment to sustainability and operational excellence.
As a growing team, we offer unique opportunities to:
• Shape the reverse logistics operations from the ground up in Brazil
• Drive meaningful impact through sustainable transportation initiatives
• Collaborate with global teams across multiple regions
• Innovate and implement new solutions in an emerging field
• Apply lessons learned from traditional transportation operations to reverse logistics
Our team culture emphasizes:
• Innovation and experimentation
• Data-driven decision making
• Cross-functional collaboration
• Sustainability-focused solutions
• Customer-centric approach
Basic Qualifications:
- Bachelor's degree
- Experience defining and implementing process improvement initiatives using data and metrics
- Knowledge of Excel (Pivot Tables, VLookUps) at an intermediate level
- Advanced English
Preferred Qualifications:
- Experience working cross functionally with transports operations teams
- Experience in stakeholder management, dealing with multiple stakeholders
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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