Reporting Analyst
2 semanas atrás
Who we are
About the right team member
- ONLY English CVs will be accepted
- Data Gathering and Analysis: Collaborate with various functions within the Customer Experience organization to understand their reporting needs, collect relevant data from diverse sources, and perform thorough analysis to identify trends, patterns, and opportunities.
- Report Development: Design and develop accurate and visually appealing reports, dashboards, and performance metrics using tools such as Microsoft Excel, Looker, Snowflake, or other reporting platforms and data warehouses.
- Data Integrity: Ensure data accuracy, consistency, and completeness throughout the reporting process. Identify data quality issues and work with stakeholders to resolve them.
- Automated Reporting Solutions: Streamline reporting processes by creating automated solutions that can be scheduled and distributed regularly, reducing manual effort, and increasing efficiency.
- Business Insights: Analyze report findings and translate complex data into clear and actionable insights. Provide recommendations and strategic guidance based on data-driven insights.
- Ad-Hoc Analysis: Conduct ad-hoc data analysis as required to support various business initiatives, special projects, or inquiries from stakeholders.
- Performance Tracking: Monitor and track key performance indicators (KPIs) and provide regular updates on performance against targets.
- Data Visualization: Visualize data effectively to communicate complex information in a clear and concise manner, facilitating understanding and decision-making.
- Data Maintenance and Documentation: Maintain documentation of reporting processes, data sources, and data definitions to ensure consistency and enable knowledge sharing within the team.
- Continuous Improvement: Proactively identify opportunities to enhance reporting capabilities, streamline processes, and optimize data workflows to improve data accuracy and reporting efficiency.
- This is an Independent Contributor role.
- Bachelor's degree in business, Statistics, Computer Science, or a related field.
- Minimum 3 years working as a Reporting Analyst or similar role.
- Proficient in SQL and experience with database management systems
- Proficiency in reporting tools such as Microsoft Excel, SQL, Looker, Snowflake.
- Excellent data analysis and problem solving skills
- Solid understanding of data visualization principles.
- Strong attention to details and commitment to Delivering high quality reports
- Thorough understanding and knowledge of analytics, metrics, and strategy.
- Exceptional written and verbal communication skills in English.
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