Knowledge Management Business Partner

Description
Alvarez & Marsal
, a premier professional services firm with more than 12,000 professionals globally, is seeking an enthusiastic, self-motivated
Knowledge Management Business Partner
to join our
Knowledge Management (KM) Services
team. The role is part of a growing KM capability and will provide support to business units in Latin America while also contributing to global initiatives. The successful candidate will contribute to existing and future efforts to facilitate knowledge capture, organization, and sharing within the firm.

The HR team acts as a strategic business partner, taking care of the people who make the company thrive. We work in an integrated way across several fronts:
Recruitment and Selection
, attracting the right talents for the organization's challenges;
Internal Communications
, promoting alignment and employee engagement;
Training and Development
, driving professional and personal growth; and
Business Partners
, connecting business needs with best people management practices.

How You Will Contribute

• Partner with A&M business units on KM initiatives;
• Engage with internal stakeholders to understand requirements and identify opportunities to extend KM service offerings to different areas of the business;
• Foster relationships and serve as a liaison between A&M's business units and the central knowledge management team;
• Lead projects to implement global KM processes/tools (e.g., for knowledge capture, taxonomy, search, and skills and experience discovery) and adapt them to different stakeholder groups;
• Support the design and development of KM future-state processes and tools that align with business-unit objectives;
• Collaborate with other KM team members;
• Support KM team members on initiatives both within and beyond the immediate region;
• Share knowledge of processes, approaches, methods, tools/platforms, etc., with team colleagues so the team can leverage its collective experience across the globe;
• Provide insight into business needs, initiatives, and end-user experience to help ensure global KM service offerings remain relevant and aligned with overall strategy;
• Grow KM knowledge and expertise;
• Identify internal and external KM trends and best practices; communicate and promote these to business-unit KM contacts;
• Help develop and evolve KM standards and best practices that can be applied across the firm;
• Champion knowledge sharing and encourage the adoption of KM best practices throughout the region and firm;
• Demonstrate a willingness to assist with tasks outside immediate key role requirements for the benefit of overall organizational success.

Qualifications

• Experience with KM and content management approaches (e.g., communities, skills and experience platforms, document libraries, taxonomy and metadata, search, curation, content analytics).
• Bachelor's degree in a related field or equivalent work/technical experience in Business Studies, Business Administration, or Management.
• Proven experience working with professionals at all levels, up to C-Level.
• Experience leading projects from inception to completion, including collaborating with stakeholders on timelines and expectations.
• Demonstrated experience in process improvement and change management.
• Microsoft 365 and SharePoint experience preferred.
• Sustained interest in the KM discipline, demonstrated through education (degree/coursework in KM, library science, or related fields) or on-the-job learning.
• Fluent English is essential (this person will report to a global team); Spanish is desirable.

Your Journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards contributions, and cultivates a meritocratic culture. With high-quality training and practical learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being by offering benefits and resources to support your personal journey. Our employees consistently highlight the growth opportunities, our unique entrepreneurial culture, and the fun we experience together as their favorite aspects of working at A&M. The possibilities are endless for professionals with high performance and passion.

Diversity & Inclusion
Inclusive Diversity means that we embrace diversity and promote inclusion, encouraging everyone to bring their whole selves to work every day. This approach shapes how we recruit, develop our people, conduct business, support our clients, and partner with suppliers. This is the A&M way.

Equal Opportunity Employer
It is Alvarez & Marsal's policy to provide and promote equal employment opportunities, compensation, and other working conditions without discrimination based on race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information, political affiliation, or any other characteristic protected by applicable laws. Employees and candidates can find A&M's policy statements

Unsolicited Resumes from Third-Party Recruiters
Please note that, according to A&M's policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specific position and aligned with our
Inclusive Diversity
values. Any employment agency, person, or entity submitting an unsolicited resume does so with the understanding that A&M has the right to hire that candidate at its discretion, without any fee owed to the agency, person, or entity that submitted the resume

Inclusive Diversity

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.