Social Media Sr. Analyst

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world's leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid
Team Overview

99 Creative Hub is looking for a Social Media Sr. Analyst.We are a multidisciplinary and diverse team focused on building cultural relevance and engagement for 99 | DiDi through creativity, data, and collaboration.Our mission is to make our brands part of people's conversations — not just through content, but through connection.

If you are a social-driven professional who understands culture, creators, and community — this might be your place.

Role Responsibilities

• Focused on social impact and community engagement, the Social Media Sr. Analyst will be responsible for developing strategies that connect brand, culture, and conversion.We are looking for a strategic and creative professional capable of:
• Leading the social media calendar and content planning across platforms;
• Tracking performance metrics and translating data into insights and recommendations;Capturing cultural trends and transforming them into opportunities for brand conversations;
• Collaborating closely with Brand, Paid Media, and Creative Strategy teams;
• Coordinating with external partners and creators to ensure brand coherence and excellence;
• Managing social media tone of voice and community interactions;
• Reporting learnings and outcomes to continuously evolve the social strategy.

Role Qualifications
 

• Proven experience in social media creative strategy, with solid understanding of digital ecosystems;
• Experience in advertising agencies, startups, or tech/digital platforms;
• Demonstrable creative and strategic thinking, capable of connecting culture, content, and business goals;
• Strong background in content planning, influencer selection, and campaign management;
• Ability to translate data and social insights into actionable recommendations;
• Advanced knowledge of social platforms, media formats, and analytics tools;
• Excellent writing and communication skills, both in Portuguese and English;
• Effective time management and organization skills with ability to meet deadlines;
• Comfortable giving and receiving constructive feedback in a collaborative environment;
• Advanced / Fluent English required for communication with the global team;

Experience in content production, community management, or paid social is a plus.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

  We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on

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