Senior Project Manager with Product Expertise

For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups. See some of our work.

Since launching our first app in 2009, we've followed these core beliefs:

• Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.
• Be a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of.

ArcTouch is a specialty studio that is part of the award-winning AKQA Group.

If you're passionate about building lovable products, we want you to join us

As a Senior Project Manager, you'll have an exciting opportunity to work in a rapidly growing organization at the forefront of digital transformation. The Senior PM ensures project excellence and stakeholder satisfaction by mastering advanced project management practices while maintaining essential product management capabilities. By focusing on data-driven delivery and team optimization, we achieve one of our key objectives, turning our clients into HEROES

In our company, the Senior PM is the architect of project success and the catalyst that transforms teams into high-performing units. Most importantly, the Senior PM is responsible for ensuring projects are delivered on time, within budget, and exceeding quality expectations.

This diverse position includes responsibilities such as creating data-oriented project cultures, developing comprehensive budget strategies, leading team development initiatives, managing complex stakeholder relationships, implementing advanced project metrics, and maintaining essential product management functions like roadmap creation, scope refinement, tradeoffs, and release plans.

Additionally, the Senior PM is responsible for transparent communication across all levels of the organization and serves as a champion for continuous improvement. When not assigned to a client project, you will work on process optimization initiatives or support the organization with advanced project methodology development.

The ideal candidate will have extensive project management experience in software development environments and have successfully delivered complex projects using advanced metrics and budget optimization strategies. You should be able to create sophisticated capacity plans, implement data-driven team improvements, and navigate complex organizational dynamics. Additionally, you will have a proven ability to balance project management excellence with fundamental product management responsibilities.

Our team comprises the best of the best, and we are looking for passionate people who want to join our award-winning team.

Role expectations:

• Be an ambassador for project excellence, data-driven decision making, and continuous improvement;
• Use your advanced project management expertise to optimize team performance and project profitability;
• Master budget analysis and utilization strategies to maximize project ROI;
• Create and maintain comprehensive project metrics that drive team conversations and improvements;
• Develop sophisticated capacity and allocation plans based on historical data and predictive analytics;
• Lead team engagement and development initiatives to foster continuous improvement;
• Navigate complex stakeholder relationships and organizational politics effectively;
• Maintain essential product management functions, including scope refinement, roadmap creation, tradeoffs, and release plans;
• Implement and optimize project tools for maximum team effectiveness;
• Drive data-oriented culture across all project aspects;
• Balance advanced project management with product thinking to ensure holistic project success;
• Facilitate all agile ceremonies while maintaining team serenity during challenges;
• Manage short-term client expectations while maintaining project constraints.

On a typical day, you will:

• Analyze project metrics and flow data to identify improvement opportunities;
• Review and optimize budget utilization strategies based on profitability analysis;
• Conduct advanced capacity planning using historical team performance data;
• Lead team coaching sessions focused on performance optimization;
• Navigate complex stakeholder dynamics and manage organizational relationships;
• Create sophisticated project forecasts and timeline predictions;
• Facilitate scope refinement sessions and prioritize user stories;
• Monitor team performance indicators and adjust pacing strategies;
• Develop and present comprehensive reports;
• Manage sprint planning with data-backed capacity recommendations;
• Coordinate resource allocation across multiple project phases;
• Implement continuous improvement initiatives based on retrospective insights;
• Balance project constraints while negotiating scope trade-offs;
• Maintain project documentation and ensure knowledge transfer;
• Guide teams through complex technical and organizational challenges.

• Remote work;
• Health, dental and life insurances;
• Meal allowance;
• Mental Health Program;
• Wellhub partnership;
• SESC partnership;
• Extended maternity, paternity and adopting leaves;
• Flexible benefits: choose the ones that best fits your current needs - wellness, courses, events, child care and much more;
• Flexible hours.

Why work for us? Simple: We love what we do.

Make sure to check out our employee reviews on Glassdoor to find out why they love working for ArcTouch.

ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.

Come join us