Business Intelligence Analyst

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Social Data Analyst

Purpose of the position:

We are looking for a Social Data Analyst to join our team. Able to apply a combination of technical skills, analytical thinking, working together with the creative, content and brand team, proactively identify best practices and opportunity areas for our clients' communication and content platforms, and formulate analysis, learning and recommendations based on an excellent mastery of data.

Role and Requirements

• Required work experience: at least 3 years in a similar role in a digital or content agency.
• Process, analyze and understand conversations in digital channels to identify key insights or brand opportunities.
• Analyze owned channels analytics to identify key insights or brand opportunities.
• Understanding and mastering of digital metrics.
• Analysis of digital and social platforms
• Conduct test and learn programs on owned channels and campaigns
• Experience in monitoring digital and social crises.
• Presentation, communication and research skills.
• Write campaigns performance reports and making recommendations

Always on

• Monitor daily conversation related to the brands to detect communication opportunities or potential crises.
• Generate weekly and monthly reports of both content performance analyzed always from the perspective of the content strategy and social listening.
• Collaborate in brainstorming sessions with content and creative teams to optimize the platform in terms of content, messages, form

Qualifications

• Qualitative and quantitative improvement of the projects under her/his responsibility (levels of engagement and optimization).
• Collaborative work and integration with data, planning, and creative teams.

Requirements 

• 3+ years of experience in content and digital data analysis
• Experience with data visualization tools
• Strategic thinking focused on results
• Listening skills, argumentation and power of conviction
• Fast learning ability
• Common Sense
• Proactivity
• Communication and public presentation skills
• Upper Intermediate English - You feel comfortable enough communicating in English (both spoken & written).

Technical Requirements 

Google Suite, Google Analytics, Facebook Ads Manager, YouTube Analytics, SQL, Data Studio, Social Listening Tools

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.