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Office Management Supervisor

2 semanas atrás

São Paulo, São Paulo, Brasil SumUp Tempo inteiro

About The Role
As a key member of the Brazil People & Core Operations team, you will play a central role in delivering an outstanding workplace experience for approximately 400 on-site SumUppers in São Paulo. You will be responsible for ensuring the smooth operation of the office, strong vendor performance, effective cost control, and a high standard of employee services.

You will lead a junior team and take ownership of facilities operations, internal services, vendor management, and budget control across travel, rent, maintenance, food & beverages, and events.

This is a hands-on leadership role with strong operational and strategic impact.

What You Will Do

  • Oversee all office management and facilities operations for the São Paulo office.
  • Lead and develop a junior team of Assistants and Apprentices (Reception/Helpdesk).
  • Manage key vendors such as Cleaning & Maintenance and IT providers, ensuring performance, quality, and compliance.
  • Own and control budget lines including travel, rent, maintenance, food & beverages, and events.
  • Conduct contract negotiations and monitor vendor SLAs and costs.
  • Drive continuous improvement of office processes and services.
  • Define, track, and optimize facilities KPIs and operational performance.
  • Ensure effective internal communication related to office operations in Brazil.
  • Support internal events and employee experience initiatives.

You will be great for this role if you

  • Have proven experience in vendor and budget management.
  • Bring previous people management experience, especially leading junior teams.
  • Have strong stakeholder management skills across different business units.
  • Demonstrate solid financial discipline and cost control.
  • Show high levels of ownership, accountability, and autonomy.
  • Have strong organizational and planning skills.
  • Act with empathy and a service-oriented mindset.
  • Have experience in office management or facilities, or strong willingness to learn.

It will be a bonus if you

  • Have a background in internal communication or hospitality.
  • Have experience supporting employee services and workplace experience initiatives.
  • Have worked in fast-growing or dynamic environments with high operational complexity.

Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.