Brazil Customer Solutions Operations Leader

Manage end-to-end transportation and related logistics activities for parts distribution, coordinating the flow of goods and services to and from internal and external customers and suppliers. The role impacts daily operational performance and is responsible for execution planning, service level adherence and cost control within established logistics strategies, policies and procedures. Operates with a moderate level of autonomy, focusing on disciplined execution, prioritization of deliveries, performance follow-up and issue resolution. Requires practical judgment to address operational deviations and escalations, typically with guidance, ensuring alignment with functional standards and business objectives.

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.

We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Roles and Responsibilities

• Develop and execute end-to-end outbound logistics and transportation solutions to ensure on-time pickup and delivery of goods, supporting business continuity and service level commitments;
• Manage logistics costs in line with budget and Operating Plan targets, ensuring disciplined execution and adherence to approved strategies and policies;
• Monitor and drive OTD performance, actively managing deviations, root causes and recovery actions with carriers and internal teams;
• Ensure timely collection, validation and prioritization of Proof of Delivery (POD), with special focus on Sales-critical orders and month-end revenue support;
• Provide direct operational support to Sales during month-end close, prioritizing deliveries and PODs to enable expected revenue recognition.
• Apply in-depth knowledge of logistics operations and business drivers to make informed decisions, balancing service, cost and risk.
• Use judgment to propose and implement practical solutions, including actions outside standard parameters when required, with appropriate guidance and alignment.
• Collaborate cross-functionally with Planning, Sales, Warehousing, Finance, EHS and external partners to ensure seamless execution and issue resolution.
• Act as an individual contributor with strong interpersonal skills, providing informal guidance, knowledge sharing and operational direction to less experienced team members, while supporting talent development when applicable.

Required Qualifications

• This position requires solid experience in Logistics and Transportation operations. Knowledge level equivalent to a Bachelor's degree from an accredited university or college, preferably in Business Administration, Industrial/Production Engineering, Economics, Logistics, or related fields, or a high school diploma with relevant professional experience in logistics, transportation, or supply chain operations.

Desired Characteristics

• Clear and effective oral and written communication skills, with the ability to engage and align multiple internal and external stakeholders.
• Strong analytical and problem-solving skills, with the ability to assess operational issues, identify root causes and drive timely, practical resolutions;
• Demonstrated capability to plan, document and execute day-to-day operational activities, as well as support process improvements when required;
• Strong organizational and prioritization skills, enabling effective management of multiple tasks and competing demands in a fast-paced logistics environment;
• Working knowledge of project management principles, applied to operational execution, performance follow-up and continuous improvement initiatives.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Relocation Assistance Provided: No