Quality Engineer

FileCloud is looking for a highly motivated and experienced Quality Engineer (Platform) to join our team in Brazil. This role will involve creating test cases, preparing test data, maintaining quality in sprints, ensuring product is defect free and delivering a positive user experience. The ideal candidate will have the ability to think outside of the box and come up with creative ways to test. This role is remote and will require working remotely with other team members.

About the Product & Company:

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud's product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.

Key Responsibilities:

• Collaborate with the QE Practice Lead to create comprehensive test plans that outline the testing scope, objectives, and strategies
• Develop detailed test cases based on requirements, functional specifications, and user stories
• Work with automation testing frameworks – prepare, implement and run test cases. Contribute to existing test case repositories and suites
• Execute test cases to validate software functionality, identify defects, and ensure that the software meets quality standards
• Perform Sprint testing to validate new code changes and perform stress testing of features as per impact analysis
• Ensure Quality of architectural foundations of the software
• Document defects found during testing in a clear and structured manner and report into defect management tool
• Manage test data and ensure its availability, relevance, and consistency for testing purposes
• Test reporting and metrics
• Collaborate with cross functional teams
• Estimate, prioritize, plan and coordinate testing activities

Qualifications and Skills:

• Bachelor's degree in computer science
• 5+ years of hands-on experience in software Quality Engineering
• Strong understanding of software development life cycle (SDLC) and Agile methodologies
• Strong knowledge of software QA methodologies, tools, and processes
• Practical experience with automation testing methodology and frameworks
• Experience using test and defect management tools (i.e. Jira / TestRail)
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Set up and maintain test labs with multiple testing environments
• Reproduce reported customer problems to help developers troubleshoot, diagnose, and resolve issues
• Understanding of distributed, complex systems and architectural concepts (queues, cache, web sockets)
• Knowledge, experience and ability to utilize AI in QA practices is a plus
• Knowledge of testing on both Linux and Windows operating system
• Good understanding of API's and API testing methods
• Ability to think outside of the box to identify edge cases
• Knowledge of CI/CD pipelines and Jenkins is a plus
• ISQBT certification is a plus
• Effective communication and collaboration skills are key
• Proactive and Open attitude

What We Offer:

• Be part of a team of passionate, committed individuals dedicated to building a world-class product
• Dedicated time for training and education opportunities
• A mentorship model wherein your mentor and team support your development
• A competitive salary with an annual bonus
• Fully remote working whilst offering flexible hours that fall outside of the companywide core hours of 9am -12pm (US Eastern time zone)
• 20 days of paid time off which increases by a further 2 days after 3 years of service and 3 days after 5 years of service (in addition to 10 public holidays in your country)
• Paid day off on your birthday or on an alternative day if your birthday falls outside a normal working day
• Paid day off to volunteer with the charity of your choice
• Paid monthly internet cost, as well as lunch and wellbeing stipend provided
• Reimbursement of all hardware costs associated with the role

We conduct background security checks for everyone joining our team.