Telehealth Patient Specialist

St. Luke's Health System is seeking a Telehealth Patient Specialist to join our Ambulatory Care team. In this role, you will help support patients with chronic conditions. You will be an essential part of a collaborative team focused on improving access to care, reducing hospital visits, and empowering patients to manage their health more effectively.

Onsite role

Position Details:

• Shift:3 x12-hour shifts (7:00 AM to 7:00 PM)

• Schedule: Rotating weekends and holidays required

• Pay Range: $17.32 – $19. plus, per hour, depending on experience

What You'll Do:

• Onboard new patients into the remote patient management program

• Monitor and manage patients living with chronic conditions

• Assist patients in adhering to care plans and maintaining compliance with program guidelines

• Provide basic technical support for remote monitoring equipment

• Perform scheduling functions, similar to a clinic setting

• Utilize medical terminology and clinical knowledge to support communication between patients and care teams

Qualifications:

High school diploma or equivalent required

Preferred Qualifications:- Experience as a Certified Nursing Assistant (CNA), Unit Clerk, or in a similar role- Familiarity with medical terminology- Background in a healthcare setting, ideally ambulatory or telehealth

At St. Luke's, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.