Marketplace Specialist-Marketplace Specialist-Marketplace Specialist
Há 6 dias
Basic Infomation
Department:
Daraz
Degree:
Bachelor
Work Experience:
2 year
Job Description
Responsibilities
Merchant Onboarding & Management
Assist in engineering process of automated onboarding and KYC
Maintain accurate and up-to-date merchant records in internal systems.
Support merchants in listing, updating, and optimizing products on the platform.
Performance Tracking & Reporting
Monitor merchant performance KPIs (GMV, order volume, active vs inactive merchants, category growth).
Prepare weekly/monthly dashboards and reports on merchant performance and engagement.
Identify underperforming merchants and coordinate reactivation strategies.
Engagement & Relationship Management
Act as a point of contact for day-to-day merchant queries and issue resolution.
Support merchant engagement campaigns
Build and maintain strong relationships with key merchants to improve satisfaction and retention and tier progression.
Campaign & Growth Initiatives
Work with cross-functional teams to design and execute sales campaigns.
Assist in merchant challenges, seasonal promotions, and co-funded campaigns to grow GMV.
Provide feedback from merchants to product and operations teams to improve services.
Operational Excellence
Support payout coordination and ensure timely settlements.
Ensure compliance with internal policies, risk guidelines.
Suggest process improvements and automation opportunities to enhance efficiency.
Key Deliverables
Weekly merchant performance tracker & dashboards.
Monthly merchant engagement activity reports.
Reactivation plan and execution for inactive merchants.
Smooth execution of at least one marketplace campaign per quarter.
Required Qualifications & Skills
Bachelor's degree in Business Administration, Management, Economics, Marketing, or related field.
2–4 years of experience in e-commerce, fintech, marketplace management, or merchant operations.
Strong analytical skills.
Excellent communication skills (written & verbal) – English + Sinhala
Strong relationship management and negotiation skills.
Ability to multitask, prioritize, and deliver results under tight deadlines.
Team player with a proactive, problem-solving mindset.
Experience
Prior experience in e-commerce or BNPL/fintech platforms is a bonus but not mandatory.
Knowledge of merchant lifecycle management and engagement strategies.
Familiarity with regional markets (Sri Lanka, Pakistan, Bangladesh, Nepal).
Comfortable using dashboards, CRM tools, and reporting systems.
Position Requirement
Responsibilities
Merchant Onboarding & Management
Assist in engineering process of automated onboarding and KYC
Maintain accurate and up-to-date merchant records in internal systems.
Support merchants in listing, updating, and optimizing products on the platform.
Performance Tracking & Reporting
Monitor merchant performance KPIs (GMV, order volume, active vs inactive merchants, category growth).
Prepare weekly/monthly dashboards and reports on merchant performance and engagement.
Identify underperforming merchants and coordinate reactivation strategies.
Engagement & Relationship Management
Act as a point of contact for day-to-day merchant queries and issue resolution.
Support merchant engagement campaigns
Build and maintain strong relationships with key merchants to improve satisfaction and retention and tier progression.
Campaign & Growth Initiatives
Work with cross-functional teams to design and execute sales campaigns.
Assist in merchant challenges, seasonal promotions, and co-funded campaigns to grow GMV.
Provide feedback from merchants to product and operations teams to improve services.
Operational Excellence
Support payout coordination and ensure timely settlements.
Ensure compliance with internal policies, risk guidelines.
Suggest process improvements and automation opportunities to enhance efficiency.
Key Deliverables
Weekly merchant performance tracker & dashboards.
Monthly merchant engagement activity reports.
Reactivation plan and execution for inactive merchants.
Smooth execution of at least one marketplace campaign per quarter.
Required Qualifications & Skills
Bachelor's degree in Business Administration, Management, Economics, Marketing, or related field.
2–4 years of experience in e-commerce, fintech, marketplace management, or merchant operations.
Strong analytical skills.
Excellent communication skills (written & verbal) – English + Sinhala
Strong relationship management and negotiation skills.
Ability to multitask, prioritize, and deliver results under tight deadlines.
Team player with a proactive, problem-solving mindset.
Experience
Prior experience in e-commerce or BNPL/fintech platforms is a bonus but not mandatory.
Knowledge of merchant lifecycle management and engagement strategies.
Familiarity with regional markets (Sri Lanka, Pakistan, Bangladesh, Nepal).
Comfortable using dashboards, CRM tools, and reporting systems.
-
Colombo, Paraná, Brasil Alibaba Tempo inteiro US$30.000 - US$60.000 por anoBasic InfomationDepartment:DarazDegree:BachelorWork Experience:2 yearJob DescriptionRole OverviewWe are seeking a proactive and detail-oriented Customer Experience Specialist to join our Marketing team. This role is responsible for overseeing and managing customer communications, ensuring consistency in messaging, and driving programs through effective push...
-
Colombo, Paraná, Brasil AMM EPIs Tempo inteiro R$40.000 - R$60.000 por anoSobre a EmpresaAMM EPISLocalização:Colombo-PRDetalhes da VagaÁrea de Atuação:MarketingPrincipais ResponsabilidadesBuscamos um(a) Analista de E-commerce com perfil analítico e organizado, que tenha experiência prática com plataformas de venda online e marketplaces. Você será responsável por manter o e-commerce sempre atualizado, otimizado e...
-
Estágio para Ensino Médio Colombo
Há 7 dias
Colombo, Paraná, Paraná, Brasil Mais Estágios Tempo inteiroSetor:Pacote Endereço:Rua Mato Grosso, 22 – Campo Pequeno – 83404-380 Carga Horária:Das 8:00 às 14:20 Atividades:Empacotar vendas de marketplace Ajudar na organização do setor.Formação Acadêmica:Não informadoSalário:A combinarCargo:EstagiárioEmpresa:Mais EstágiosAtua com atividades de recrutamento e seleção.Ramo:Recursos Humanos/...
-
Estágio para Ensino Médio Colombo
Há 3 dias
Colombo, Paraná, Paraná, Brasil Mais Estágios Tempo inteiroSetor:Pacote Endereço:Rua Mato Grosso, 22 – Campo Pequeno – 83404-380 Carga Horária:Das 8:00 às 14:20 Atividades:Empacotar vendas de marketplace Ajudar na organização do setor.Formação Acadêmica:Não informadoSalário:A combinarCargo:EstagiárioEmpresa:Mais EstágiosAtua com atividades de recrutamento e seleção.Ramo:Recursos Humanos/...
-
Estágio para Ensino Médio Colombo
Há 5 dias
Colombo, Paraná, Paraná, Brasil Mais Estágios Tempo inteiroSetor:Pacote Endereço:Rua Mato Grosso, 22 – Campo Pequeno – 83404-380 Carga Horária:Das 8:00 às 14:20 Atividades:Empacotar vendas de marketplace Ajudar na organização do setor.Formação Acadêmica:Não informadoSalário:A combinarCargo:EstagiárioEmpresa:Mais EstágiosAtua com atividades de recrutamento e seleção.Ramo:Recursos Humanos/...
-
Estrutura Da Vaga: Analista De E-commerce E Performance
1 semana atrás
Colombo, Paraná, Brasil AMM EPIs Tempo inteiro R$40.000 - R$60.000 por anoSobre a EmpresaAMM EPISLocalização:Colombo-PRDetalhes da VagaÁrea de Atuação:MarketingPrincipais ResponsabilidadesO foco principal do Analista será gerar vendas e otimizar o investimento em marketing digital, garantindo a eficiência da loja virtual. 1. Performance (Geração de Receita) Gestão de Tráfego Pago: Planejar, executar e monitorar...
-
Network Operations Center
1 semana atrás
Colombo, Paraná, Brasil Capgemini Engineering Tempo inteiro R$40.000 - R$80.000 por anoCAPGEMINI ENGINEERINGAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...
-
Managed Services Consultant
1 semana atrás
Colombo, Paraná, Brasil Brennan IT Tempo inteiro US$60.000 - US$120.000 por anoBrennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It's a claim backed by our True Performance System – a way of...
-
Analista de Marketplace
1 semana atrás
Colombo, Brasil AUTOAMERICA IMP EXP LTDA Tempo inteiro_**Sobre o GRUPO AUTOAMERICA**_ Estamos prestes a celebrar 25 anos de história, consolidando o Grupo Autoamerica como um dos maiores players nacionais no mercado de importação e fabricação de produtos automotivos. Atuamos com excelência nos setores de pintura, polimento,estética automotiva e distribuição de pneumáticos, trazendo sempre ao Brasil...
-
Especialista De Marketplace
1 semana atrás
Colombo, Brasil Loja Do Mecânico Tempo inteiroSobre a Loja do Mecânico A Loja do Mecânico é o 1o e-commerce de máquinas e ferramentas do Brasil, com 20 lojas físicas espalhadas por BH, capital e interior de SP.Nós facilitamos o acesso a máquinas e ferramentas para quem repara e constrói um mundo melhor e estamos no caminho para construir o ecossistema líder em inovação e excelência deste...
-
IT Systems Specialist
Há 11 horas
Colombo, Brasil Michelin Tempo inteiroIT Systems Specialist - SAP Position Overview The SAP Basis Level 2 Specialist plays a critical role in supporting and enhancing the performance and security of SAP systems. This role is pivotal in managing SAP environments, including system configuration, database management, and compliance with relevant standards. The specialist will troubleshoot issues,...
-
Growth Specialist
Há 21 horas
Colombo, Brasil Nowfluence? Tempo inteiroWe are seeking a versatile and energized Growth Specialist to join our team on a contractual basis. We shape the way AI talks about business owners and redefine how companies get discovered in the new era of generative search. If you're deeply interested in AI, the future of business growth, and how visibility works beyond traditional SEO, this is the role...
-
IT Infrastructure Operations Specialist
2 semanas atrás
Colombo, Brasil Michelin Tempo inteiroIT Infrastructure Operations Specialist MISSION Provide IS teams processes, methods and tools necessary for their activities, as well as the associated standards, assistance and advice. KEY EXPECTED ACHIEVEMENTS Run & Maintain - Engage in 2nd and 3rd-level support for reported IT Infrastructure incidents, document problems, and solutions, and assist team...
-
Senior Specialist
Há 4 dias
Colombo, Brasil Standard Chartered Tempo inteiro**JOB SUMMARY** - The Specialist Delivery (SD) is a team of experts managing HR operations, providing strategic consultative specialists support to various functions in HR. - The SD team is responsible towards - Providing technical and specialized services within HR operations and ensuring alignment with local regulatory requirements in the country and the...
-
Colombo, Brasil Alibaba Tempo inteiroBasic InfomationDepartment:DarazDegree:BachelorWork Experience:2 yearJob DescriptionRole OverviewWe are seeking a proactive and detail-oriented Customer Experience Specialist to join our Marketing team.This role is responsible for overseeing and managing customer communications, ensuring consistency in messaging, and driving programs through effective push...
-
Physics Specialist
4 semanas atrás
Colombo, Brasil Innodata Inc. Tempo inteiroJoin to apply for the Physics Specialist role at Innodata Inc. Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world's biggest technology companies, as well as leading companies across...
-
IT Systems Specialist
Há 4 dias
Colombo, Brasil Michelin Tempo inteiroIT Systems Specialist KEY EXPECTED ACHIEVEMENTS Design - Participate in architectural design, system specifications, cost, and timeline estimation for the different implementations - Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality, or system management processes - Design and develop new IT...
-
Monitoring, Evaluation and Learning Specialist
1 semana atrás
Colombo, Brasil Bixal Tempo inteiro**Who we are**: Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government. We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful...
