Director of Salesforce

Há 4 dias

Remoto, Brasil Fitnext Tempo inteiro R$120.000 - R$200.000 por ano
Director of Salesforce Implementation

100% Remote – Argentina, Uruguay, Guatemala, Brazil, Chile

Full-time | Senior Leadership | Salesforce Delivery

Competitive Salary + Performance Bonus

About the Role

We are seeking a Director of Salesforce Implementation to lead a high-performing team of up to 15 Salesforce professionals across the US and LATAM. This leader will be responsible for ensuring excellence in project delivery—including accurate scoping, effective execution, quality governance, and strong client satisfaction.

The ideal candidate brings deep Salesforce expertise, proven leadership experience, and strong delivery operations capabilities. This role serves as the operational leader for our Salesforce implementation practice, optimizing processes, supporting the team through coaching and escalation management, and driving continuous improvement.

Responsibilities

Team Leadership & Management

  • Lead and mentor a cross-functional Salesforce delivery team (consultants, developers, admins, architects, MCAE/MCE specialists).
  • Conduct performance reviews, growth planning, and 1:1s.
  • Manage staffing, resource allocation, and team utilization.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Project Delivery Oversight

  • Oversee multiple concurrent implementations across Sales Cloud, Service Cloud, MCAE, MCE, and integrations.
  • Conduct recurring project health checks to ensure alignment to scope, timeline, and budget.
  • Proactively address risks related to over-burn or under-delivery.
  • Standardize delivery best practices and operational procedures.

Quality & Customer Success

  • Ensure measurable value delivery aligned with enterprise standards.
  • Lead escalations and support complex project decisions.
  • Maintain strong client relationships through clear communication and alignment.
  • Support smooth transitions from sales scoping to delivery execution.

Operational Excellence

  • Enhance project governance frameworks and workflows.
  • Improve visibility of delivery KPIs, utilization, and forecasting.
  • Support hiring planning and practice growth strategies.
  • Establish documentation standards, QA procedures, and delivery tools.

Cross-functional Collaboration

  • Partner closely with Sales, Customer Success, and Operations teams.
  • Contribute to strategic planning and service offering evolution.
  • Identify upsell and cross-sell opportunities during engagements.
Requirements

Must Have

  • 7+ years of Salesforce implementation experience (consulting or end-client).
  • 3+ years managing technical or consulting teams (preferably remote).
  • Strong hands-on experience with Sales Cloud, Service Cloud, MCAE, and MCE.
  • Proven track record managing multiple enterprise-level projects simultaneously.
  • Experience with resource planning, time tracking, and delivery KPIs.
  • Excellent communication, leadership, and conflict-resolution abilities.
  • Ability to operate both strategically and tactically when needed.

Nice to Have

  • Salesforce certifications.
  • Experience working for a Salesforce partner or professional services provider.
  • Familiarity with project management tools such as Asana, Monday, or Wrike.
  • Experience leading teams across US, LATAM, and offshore regions.
What We Offer
  • Competitive compensation + performance bonuses
  • Fully remote work environment
  • Opportunity to lead a rapidly growing Salesforce delivery practice
  • Supportive leadership focused on growth and innovation
  • Salesforce certification support and ongoing development opportunities
  • Paid time off, holidays, and focus on work-life balance

  • Account Executive

    2 semanas atrás

    Remoto, Brasil Salesforce Tempo inteiro R$60.000 - R$120.000 por ano

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Lead Salesforce Developer

    Há 4 dias

    Remoto, Brasil EPAM Systems, Inc. Tempo inteiro R$120.000 - R$150.000 por ano

    We are looking for a Lead Salesforce Developer to drive enhancements in client solutions utilizing Salesforce Primary Clouds and advanced development skills.In this role, you will elevate code quality, implement and oversee CI/CD pipelines, and ensure smooth operation of production environments. Join us to lead impactful projects and propel your Salesforce...

  • Senior Salesforce Developer

    Há 4 dias

    Remoto, Brasil EPAM Systems, Inc. Tempo inteiro R$100.000 - R$150.000 por ano

    We are seeking a Senior Salesforce Developer to enhance client solutions using Salesforce Primary Clouds and development expertise.You will leverage your strong development skills to improve code quality, implement CI/CD practices, and monitor production environments effectively. Apply now to contribute to impactful projects and advance your Salesforce...

  • Middle Salesforce Administrator

    Há 3 dias

    Remoto, Brasil EPAM Systems Tempo inteiro R$12.000 - R$40.000 por ano

    Join our dynamic team as a Middle Salesforce Administrator, where you will manage and enhance our Salesforce environment to support business needs.You will collaborate with a medium-sized team and third-party vendors to ensure efficient system operation and actionable insights. Apply now to contribute your expertise and grow your...

  • Senior Salesforce Administrator

    2 semanas atrás

    Remoto, Brasil ParcelHero Tempo inteiro R$120.000 - R$240.000 por ano

    About ParcelheroParcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company for , , and , with over 100 remote employees worldwide, we are on a strong growth trajectory. Driven by our commitment to innovative solutions and...

  • Salesforce Developer

    2 semanas atrás

    Remoto, Brasil Ci&T Tempo inteiro R$40.000 - R$80.000 por ano

    We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With over 7.400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.We are looking for Mid-level Salesforce Developers who thrive in consulting and client...

  • Salesforce Developer

    2 semanas atrás

    Remoto, Brasil Ci&T Tempo inteiro R$80.000 - R$120.000 por ano

    We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With over 7.400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.We are looking for Senior-level Salesforce Developers who thrive in consulting and...

  • Senior Salesforce Developer

    2 semanas atrás

    Remoto, Brasil fusionSpan Tempo inteiro R$90.000 - R$120.000 por ano

    fusionSpan is a fast-growing US based multinational information technology services company, and we are seeking a Salesforce Developer to join the team. We are currently expanding our presence in Latin America. This job is 100% remote. Working hours are from 8:00 am to 5 pm EST Time Zone.This position will include developing custom applications in...

  • Salesforce Marketing Cloud Specialist

    Há 3 dias

    Remoto, Brasil Ci&T Tempo inteiro R$80.000 - R$160.000 por ano

    We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With over 7.400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.We are looking for experienced and strategic Salesforce Marketing Cloud (SFMC)...

  • Salesforce Data Cloud Engineer ID42615

    2 semanas atrás

    Remoto, Brasil AgileEngine Tempo inteiro R$90.000 - R$120.000 por ano

    Important: after confirming your application on this platform, you'll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don't miss this step — without it, the process can't move forward.About the roleIn this role, you will play a key part in shaping Salesforce Data Cloud...