Customer Incentive Plan Senior Analyst

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Job Description:

Collaborate with innovative 3Mers around the world.

As a Customer Incentive Plan Senior Analyst, you will manage complex incentive activities and serve as a key point of contact for the business. You will build and maintain MDF (Market Development Funds) and rebate agreements, validate rebates, clear GL (General Ledger) reconciliations, prepare and execute accrual meetings, and lead testing for system enhancements. You will also manage MDF PoP (Proof of performance) and payment issues and drive process change, partnering closely with divisions and BG CC (Business Groups Cost Center)

Main challenges

• Build, maintain, and govern MDF and rebate agreements across multiple stakeholders.
• Validate rebates and ensure accuracy of accruals and payouts.
• Clear GL reconciliations and remediate root causes.
• Prepare and execute accrual meetings and actions.
• Act as POC with Business/BG CC for incentive-related matters.
• Drive process changes and test system enhancements to improve performance.

Main activities

• Agreements: Build and maintain MDF and rebate agreements; ensure terms, rates, eligibility, and timelines are accurate and compliant.
•  Rebate validation: Confirm eligibility, volumes, rates, and calculations; resolve exceptions.
• GL recon clearance: Analyze and clear open items; coordinate with Finance; document corrective actions.
• Accrual meetings: Prepare data and materials; execute meetings; track decisions and follow-ups.
• POC with Business/BG CC: Serve as primary contact; triage and resolve complex inquiries.
• Process improvement: Update job aids and SOPs; perform UAT/PIT testing for enhancements.
• MDF PoP & payment issues: Manage complex PoP reviews; resolve payment discrepancies; escalate as needed.
• Rebate payment issues: Lead case resolution; coordinate cross-functionally.
  • Reporting: Create custom reports from existing sources; monitor SLAs and accurate metrics.
• Exception reports: Own and take corrective action on high-priority exceptions.

The impact you will make in this role

• You will improve payout accuracy, GL health, and accrual quality.
• You will drive completion of tasks within defined SLAs and quality standards.
• You will implement process improvements and maintain robust documentation.
• You will serve as a trusted contact for divisions and BG CC on CIP matters.

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: 

• Bachelor's degree or higher in Business Administration, Economics, Accounting, and/or Finance discipline
• Two (2) combined years of experience in Finance, Business, and/or Accounting.
• Proficiency in Microsoft Office 365 especially in Excel and PowerPoint (For example: VLOOKUP)
• Must be fluent in English and Spanish (B2+)

Work location:

• Work Location: This role follows an on-site working model, requiring the employee to work at least four days a week at a 3M Office located un Sumare, SP.
• Travel: N/A
• Relocation: N/A

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

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