Technical Implementation Specialist

Há 8 horas

São Paulo, São Paulo, Brasil Tidal Tempo inteiro
Job Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We're looking for a Technical Implementation Specialist to own the onboarding and technical setup of new clients or customers. This role sits at the intersection of onboarding, operations, and light technical execution. You'll be responsible for ensuring smooth implementations by coordinating requirements, validating data, and handling basic scripting or data work when needed.

This is not a pure engineering role, but you must be comfortable working with technical concepts, structured data, and troubleshooting issues independently.

Key Responsibilities:

Own end-to-end onboarding and implementation for new clients or accounts

Gather requirements and translate them into clear implementation steps

Configure systems, integrations, or workflows based on onboarding needs

Work with datasets using SQL to validate, audit, or reconcile data

Use basic Python scripting for automation, data cleanup, or internal tools

Troubleshoot implementation issues and identify root causes

Coordinate with internal teams (engineering, ops, support) as needed

Maintain clear documentation, onboarding checklists, and status updates

Ensure implementations are completed accurately and on schedule

Software/Platforms/Tools:

Python (basic scripting)

SQL

Google Sheets / Excel

Internal tools, APIs, or databases (training provided where applicable)

Project or task management tools (Asana, ClickUp, Monday, etc.)

Qualifications:

At least 3 to 5 years of freelancing experience

3+ years of experience in onboarding, implementation, technical operations, or similar roles

Excellent oral and written English communication skills (C1 or C2 level)

Comfortable writing basic Python scripts and SQL queries

Strong understanding of data structures, workflows, and system logic

Excellent written and verbal English communication skills

Highly organized, detail-oriented, and reliable with follow-through

Comfortable working US business hours

Able to work independently in a remote environment

Shift Schedule:

Monday to Friday, 9:00 AM – 6:00 PM US CST

  • Specialist, Implementation

    Há 5 dias

    São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Specialist, Implementation

    Há 5 dias

    São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Technical Implementation Consultant

    Há 7 horas

    São Paulo, São Paulo, Brasil Braze Tempo inteiro

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...

  • Technical Support Automation Specialist

    Há 8 horas

    São Paulo, São Paulo, Brasil Tractian Tempo inteiro

    Customer at TRACTIAN The Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai,...

  • Implementation Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Thomson Reuters Tempo inteiro

    Implementation SpecialistVocê busca desenvolver sua carreira e atuar como Implementation Specialist em uma empresa líder no segmento de Tecnologia? Junte-se a nósA Thomson Reuters combina a inteligência, tecnologia e expertise humana para fornecer respostas confiáveis que ajudam os profissionais a tomar decisões confiantes e administrar melhor seus...

  • Technical SEO Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil Odds Scanner Group Tempo inteiro

    Your missionOdds Scanner is looking for an experienced Technical SEO specialist to join our remote team and help scale our organic visibility across multiple sports betting and content websites. This position requires a proactive, analytical, and independent professional who can identify, prioritize, and execute technical SEO improvements with minimal...

  • Energy Implementation Specialist

    Há 4 horas

    São Paulo, São Paulo, Brasil Tractian Tempo inteiro

    Sales at TRACTIAN The Sales team is the driving factor behind revenue at Tractian. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch, Unilever, P&G, PepsiCo, and others. Tractian's Net...

  • Technical Solutions Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil Braze Tempo inteiro

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Playson Tempo inteiro

    Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.Due to the dynamic growth, we are excited to invite Technical Support Specialists in Vietnam, the...

  • Implementation Team Lead LATAM

    2 semanas atrás

    São Paulo, São Paulo, Brasil Adyen Tempo inteiro

    This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...