IT Logistics Associate

1 dia atrás

São Paulo, São Paulo, Brasil EOS Tempo inteiro R$40.000 - R$80.000 por ano

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an IT Logistics Associate, you will play a critical role in managing high-value IT inventory, ensuring seamless logistics operations, and supporting technical troubleshooting across a range of devices. You will be the go-to person for handling IT logistics requests, maintaining stock accuracy, and ensuring compliance with shipping regulations. Your work will directly impact the efficiency and satisfaction of our clients and internal teams.

 KEY RESPONSIBILITIES:

  • Manage and track high-value IT inventory across multiple client accounts, ensuring optimal stock levels.
  • Provide hands-on technical support for Mac OS devices, including MFA setup, device restoration, wiping, and re-imaging (MacBooks, Chromebooks, smartphones, etc.).
  • Respond to and fulfill operational IT logistics requests from critical stakeholders.
  • Develop and maintain Standard Operating Procedures (SOPs) and internal documentation to support a consistent global IT logistics program.
  • Communicate project updates, blockers, and milestones to collaborators and stakeholders on a daily/weekly basis.
  • Coordinate with cross-functional teams to resolve client ticket escalations efficiently.
  • Identify and troubleshoot recurring bugs and errors reported by customers and technicians.
  • Ensure compliance with shipping and trade regulations across Brazilian states.

ESSENTIAL CRITERIA:

  • Proven experience in IT logistics or inventory management.
  • Strong technical knowledge of Mac OS and related hardware/software troubleshooting.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment.
  • Experience creating SOPs and process documentation.
  • Familiarity with shipping and trade compliance within Brazil.
  • English speaking proficiency 

DESIRABLE CRITERIA:

  • Experience supporting Chromebooks, smartphones, and other mobile devices.
  • Previous experience in a global or multi-client IT support environment.
  • Knowledge of ITSM tools and ticketing systems.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

  • IT Logistics Associate

    1 dia atrás

    São Paulo, São Paulo, Brasil EOS IT Solutions Tempo inteiro R$40.000 - R$80.000 por ano

    OUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • IT Asset Management Associate

    Há 5 dias

    São Paulo, São Paulo, Brasil Braze Tempo inteiro R$80.000 - R$120.000 por ano

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...

  • IT Asset Management Associate

    Há 5 dias

    São Paulo, São Paulo, Brasil Braze Tempo inteiro R$40.000 - R$80.000 por ano

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside...

  • Associate Content Design Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil IQVIA Tempo inteiro R$30.000 - R$60.000 por ano

    JOB OVERVIEW:The Associate Content Design Specialist must check content in various languages to ensure it does not contain any design error. He/she must track omission, inaccuracy, inconsistency, and visibility errors coming from OCR, translation, and DTP tasks. It may entail correcting, removing, adding, and formatting portions of content to make the source...

  • Information Technology Procurement, Corp IT

    Há 5 dias

    São Paulo, Estado de São Paulo, Brasil Sea Tempo inteiro

    Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences...

  • pharmacovigilance associate

    Há 3 dias

    São Paulo, São Paulo, Brasil ICON plc Tempo inteiro R$40.000 - R$80.000 por ano

    Pharmacovigilance Associate - Remote - BrazilICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentWe are currently seeking a Pharmacovigilance Associate to...

  • Associate Functional Consultant

    Há 7 dias

    São Paulo, São Paulo, Brasil Vistex Tempo inteiro R$40.000 - R$80.000 por ano

    We are seeking a technically minded Associate Functional Consultant to design, configure and support the Vistex software solutions in a fast paced work environment. Knowledge of ERP order to cash business processes would be helpful, SAP Preferred. Vistex will provide training for the successful candidate.Responsibilities:Able to understand Vistex Functional...

  • Operations Associate

    Há 2 dias

    São Paulo, São Paulo, Brasil Rebag Tempo inteiro R$40.000 - R$80.000 por ano

    CompanyRebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale...

  • graduate pharmacovigilance associate

    Há 3 dias

    São Paulo, São Paulo, Brasil ICON plc Tempo inteiro R$40.000 - R$80.000 por ano

    Graduate Pharmacovigilance Associate - Remote -BrazilICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentWe are currently seeking a Graduate...

  • Graduate Pharmacovigilance Associate

    1 dia atrás

    São Paulo, São Paulo, Brasil ICON plc Tempo inteiro R$40.000 - R$80.000 por ano

    Graduate Pharmacovigilance Associate - Remote - BrazilICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentWe are currently seeking a Graduate...