Senior Application Service Delivery Manager

1 dia atrás

Guarulhos, São Paulo, Brasil Hitachi Tempo inteiro

Location:

Guarulhos, São Paulo, Brazil

Job ID:

R0115951

Date Posted:

Company Name:

HITACHI ENERGY BRASIL LTDA.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Hitachi Energy Transformers - Business Solutions IT Organization is seeking a HUB Application Service Delivery Manager in the BST IT team to drive value and business growth to the business in São Paulo, Brazil.

As a HUB Application Service Delivery Manager (SDM) you lead a multinational team of Application Managers and specialists, developing, implementing and executing the IT capability to either plan, build, run or support IT solutions resulting from Business or Support-Function demands.

How You´ll Make an Impact


• Lead several multinational teams associated with the provision of the services to a particular BU 


• Responsible for strategy and operations of their respective department, the HR management of their teams and the budgets associated with their department


• Leading of service and project teams


• Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Ensure strategic organization development


• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee


• Implementing agile development setups 


• Establish a stable end to end service delivery for globally used applications according to ITIL4


• Guiding and supporting IT implementation projects


• Create a governance setup and run service/project reviews for service receiving organization according to IT global standards


• Holding the financial responsibility of all sub-teams


• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background


• Bachelors degree in computer science or related areas


• Profound experience in IT technology  and Applications Development and Management


• Experience in large global corporations


• Managing third party providers on global scale

Tools for this role:


• Service Now-Incident, Change, Demand, Project, and Application Mgt Modules


• SAP S4/Hana


• MuleSoft


• Salesforce


• Business applications and tools


• Information/Data & Analytics/Business Intelligence

Methodologies:

ITIL 4

L6S - Lean Six Sigma

#LI-Hybrid

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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