Senior Application Service Delivery Manager

1 dia atrás

Guarulhos, São Paulo, Brasil Hitachi Energy Tempo inteiro

The Opportunity
Hitachi Energy Transformers - Business Solutions IT Organization is seeking a HUB Application Service Delivery Manager in the BST IT team to drive value and business growth to the business in São Paulo, Brazil.

As a HUB Application Service Delivery Manager (SDM) you lead a multinational team of Application Managers and specialists, developing, implementing and executing the IT capability to either plan, build, run or support IT solutions resulting from Business or Support-Function demands.

How You´ll Make An Impact

  • Lead several multinational teams associated with the provision of the services to a particular BU
  • Responsible for strategy and operations of their respective department, the HR management of their teams and the budgets associated with their department
  • Leading of service and project teams
  • Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Ensure strategic organization development
  • Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee
  • Implementing agile development setups
  • Establish a stable end to end service delivery for globally used applications according to ITIL4
  • Guiding and supporting IT implementation projects
  • Create a governance setup and run service/project reviews for service receiving organization according to IT global standards
  • Holding the financial responsibility of all sub-teams
  • Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background

  • Bachelors degree in computer science or related areas
  • Profound experience in IT technology and Applications Development and Management
  • Experience in large global corporations
  • Managing third party providers on global scale

Tools For This Role

  • Service Now-Incident, Change, Demand, Project, and Application Mgt Modules
  • SAP S4/Hana
  • MuleSoft
  • Salesforce
  • Business applications and tools
  • Information/Data & Analytics/Business Intelligence

Methodologies
ITIL 4

L6S - Lean Six Sigma

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

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