Intermediate Site Reliability Engineer

Are you in Brazil, Argentina or Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you

We invite a proactive and motivated specialist to join our SRE team and provide reliable administrative support to one of the world's most recognized corporations with over 34,000 stores across 80 markets. Your technical support skills and experience in manual and system administration will be essential in helping the team tackle complex challenges effectively and deliver high-quality solutions to the client.

What's in it for you:

• Collaborate with a Fortune 500 leader in the global food and beverage industry
• Work with modern SRE practices and tools, including Azure, AKS, Terraform, and CI/CD pipelines
• Join a skilled international team that values learning, collaboration, and reliability

Is that you?

• 2-3 years of hands-on experience in SRE and/or DevOps roles, directly supporting production environments
• Upper-Intermediate English level
• Familiarity with alerting and monitoring systems
• Competence in performing OS-level tasks on Linux and Windows (package management, user administration, troubleshooting)
• Good understanding of networking fundamentals and common protocols (TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.)
• Understanding of basic information security principles
• Proficiency with SQL commands and ability to write simple queries
• Understanding of the SDLC, familiarity with CI/CD concepts, and ability to maintain basic pipelines in Azure DevOps
• Azure cloud experience, including provisioning services and resources using Terraform and managing AKS clusters
• Ability to create and maintain clear IT documentation
• Strong organizational skills, effective communication, attention to detail, and accountability
• Willingness to work a 12-hour daytime shift schedule with 2 days off

Desirable:

• Basic exposure to AWS or another cloud platform, with interest in learning new services
• Familiarity with message brokers

Key responsibilities and your contribution

In this role, you will provide comprehensive IT administration support to one of our major clients while actively contributing to our SRE efforts to ensure the smooth and stable operation of critical systems.

• Provide IT support to the client by handling technical inquiries and resolving/escalating issues promptly
• Communicate with the client and their team via chats and calls, respond to alerts, and report progress to stakeholders
• Perform various SRE tasks (system maintenance, incident management, automation, performance optimization, and infrastructure management)
• Participate in SRE team and client meetings
• Create and maintain clear and well-organized IT documentation (alert reports, manuals, etc.)

What's working at Dev.Pro like?

Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background

 We are 99.9% remote — you can work from anywhere in the world

Get 30 paid days off per year to use however you like — vacations, holidays, or personal time

5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child

Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months

We pay in U.S. dollars and cover all approved overtime

 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events

Our next steps:

Submit a CV in English — Intro call with a Recruiter — Interview — Offer

Interested? Find out more:

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