Senior BI Data Analyst

Welcome to the good side of tech

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month specialists, 2 mln bookings per month believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you'd like to see how it feels to be 100% yourself at work, here's a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We're not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

As a BI Analyst, you'll be working with our fast-moving AI team that's building an intelligent assistant to transform how medical professionals work – think startup energy with real-world impact. This position is for a mid-senior level. 

Our primary objective is to assist business in making decisions based on data, with a particular emphasis on producing global reports as the primary and most reliable source of information. You will be part of a Data Analytics team composed of 12 experts that provide support to various departments, including marketing, sales, customer success, finance, and people experience, for both short-term and long-term projects. Collaborating closely with stakeholders, we strive to develop reports, analyses, models, and recommendations that enable us to gain a deep understanding of how we can enhance the satisfaction of both doctors and patients.

How would you be impacting our mission?

• Derive facts from data and translate them into actionable insights and recommendations.
• Support the business with identifying opportunities and making intelligent, data-driven decisions. You will execute end-to-end BI projects and be the main point of contact for the internal stakeholders.
• Use (and develop) a global database.
• Create, automate and visualize reports and analysis for both top management and local teams (such as Finance, Sales, Customer Success, Marketing, Customer Experience).
• When you become independent in the role you will have a chance to develop prediction/classification models using Python/R.
• Work with Redshift, Git, Tableau, Airflow daily.

What will help you thrive?

• Are able to take a step back from the technicalities and examine them through a business lens.
• Demonstrable experience in using SQL to derive actionable insights, either in commercial or academic setting (must have).
• Experience with data visualization and story telling (especially with advanced BI tools such as Looker or Tableau. We use Tableau and Superset)
• Experience with statistical modeling and descriptive statistics.
• Experience in partnership with internal stakeholders.
• Experience in leading and executing end to end BI projects.
• Experience using GitHub
• Very good level of business English.

Which skills are 'bonus points'?

• Knowledge of Python/R and desire to expand your knowledge.
• Experience working with CRMs such as Salesforce, Hubspot. 
• Have a degree in Economics, Statistics, Econometrics or a related field.
• Are open to cooperating with a lot of people from many teams in different countries.
• Experience using Airflow and dbt
• Are careful, diligent and detail-oriented.

• Working hours are from Monday to Friday, from 9 am to 6 pm;

• We have compensatory time off (Banco de Horas);

• Food/Market Voucher;

• Medical, Dental, and Group Life Insurance;

• Pet Plan;

• iFeel app, for emotional comfort;

• Gympass for you and up to 3 people 

• Creditas: Payroll loan services, eligible after 6 months of employment;

• Birthday Day Off;

• Daycare Assistance;

• Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;

• Referral Program offers up to R$600 per person who stays with us for more than 6 months;

• Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you're reading, there's a person (hi) who already helped a candidate by adapting the interviews, and now we're lucky to have this person with us. So, even if you've never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

"We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period." Mariusz Gralewski,  CEO