Product Manager

Amazon is looking for a Product Manager to join its Tax Department's Indirect Tax Calculation – Tax Engine team. This team operates in a dynamic and fast-paced environment, striving to ensure Amazon's tax technology and processes are accurate and adaptable to a changing business landscape.

In this role, you will play a pivotal part in driving the development and success of our indirect tax calculation products. You will be responsible for providing technical product requirements documents, collaborating with software and business teams throughout the entire project lifecycle –from design-to-delivery, manage tax related queries, and ensuring the delivery of high-impact solutions that meet customer needs and drive business growth. You will also be/become a subject matter expert in tax technology trends and challenges, leveraging this expertise to add value to our customers and differentiate our solutions in the marketplace. Future growth opportunities to take on different types of projects and programs over time are possible within the scope of this team.

Key job responsibilities

As a Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations. You will be expected to respond to new or changing tax legislative/compliance and business needs, and drive the end-to-end project lifecycle required to adapt or enhance our indirect tax collection capabilities to meet those needs. You will partner closely with cross functional teams across nearly all of Amazon to gather business and tax requirements, convert those requirements into product specifications, collaborate with software and business teams, and continue to engage through the entire lifecycle of our projects – from design-to-delivery.

A day in the life

• Meeting with tax, business, and software teams to understand their goals and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those objectives. Developing product functional and user experience requirements, feature specifications, and standard operating procedures.
• Actively participating in projects throughout their lifecycle to ensure that the requirements are met – to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams.
• Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps – seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary.
• Providing general indirect tax calculation and collection super subject matter expertise to internal and external personas – including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups.

• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
• Experience managing technical products or online services
• Experience in tax, finance, or a related analytical field
• Advanced English.

• Knowledge of SQL and VBA at an advanced level
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
• Experience implementing and maintaining indirect tax calculation software products such as Vertex, Avalara, ONESOURCE, TaxJar, Systax, or Synchro
• Deep understanding of tax concepts in your subject matter area(s). Analyzes and considers how tax issues impact business/financial statements

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