Senior Systems Support Professional

Há 5 dias

Aveiro District Santa Maria da Feira Portugal, Brasil Jolera Tempo inteiro €30.000 - €60.000 por ano

Who We Are
Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto and we have offices all across Canada.

We've helped transform hundreds of MSPs & solution providers worldwide With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.


Qualifications:

- Must be a "team player" with outstanding communication and interpersonal skills - Ability to work collaboratively and independently - Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.) - Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc.) - Familiarity with DNS, DHCP, and TCP/IP - Switching and routing topologies (VLAN, basic routing protocol knowledge) - Firewall Technologies (Cisco, FortiGate, Palo Alto, etc.) - Administering Microsoft Windows Active Directory topologies - In-depth working knowledge of Microsoft Exchange Server and SQL Server - In-depth working knowledge of VMware vSphere 6.0 and above - Working Knowledge of Microsoft Azure / Azure AD / Intune - Previous Experience in a fast-paced consulting, MSP environment, or System Administrator is a plus - Knowledge of troubleshooting and implementation of Site-to-Site VPN on Cisco, Palo Alto and FortiGate Platforms
Nice to Have: - Experience in previously supporting managed services customers. - Experience in Linux Administration - Experience in IT Security tools such as EDR, SIEM, and Vulnerability Management platforms - Experience working with cloud platforms (AWS, GCP)

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