LATAM, Third-Party Account Manager

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Third-Party Account Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About The Job
We are seeking a proactive Third-Party Account Manager to drive sales and growth across key e-commerce partners in Latin America. This role will manage account operations, optimize e-commerce performance, and collaborate with cross-functional teams to ensure seamless execution and profitability.

Key Responsibilities

• Account Management:
• Execute business plans for key pure player partners across multiple Latin American markets.
• Manage daily operations, ensuring optimal product assortment, pricing, and availability.
• Build and maintain strong relationships with account stakeholders to secure long-term growth.
• Represent the LATAM region in business reviews related to 3rd party accounts and collaborate closely with the Digital Commerce Center of Excellence.
• Commercial Performance:
• Own sales targets and KPIs for assigned accounts.
• Monitor performance and deliver accurate sales forecasts and reports.
• Identify revenue opportunities, and with support of Head of E-Commerce Latam lead trade negotiations and joint business plans.
• Ensure ideal stock coverage for each account and manage price execution.
• E-commerce Optimization:
• Maintain brand stores, category and product pages updated in accordance with global guidelines.
• Collaborate closely with global and local marketing and content teams to receive all communication materials to maitain brand stores with accurate campaign and/or promotional communication.
• Collaborate with performance marketing and ADS teams supporting with all reports and data requested in order for them to implement the best strategy for the accounts.
• Cross-functional Collaboration:
• Work with Supply Chain, Marketing, Customer Service Logistics and Finance teams to ensure seamless execution and profitability.
• Support regional expansion projects, including entry into new marketplaces and emerging channels.

About You

• Bachelor's degree in business, marketing, economics, or related field preferably
• 2-4 years of professional experience in a similar role
• Experience in working with 3rd Party Online eCommerce platforms is a must (preferably Mercado Livre and Amazon vendor central).
• Strong analytical and negotiation skills.
• Familiarity with e-commerce tools, data analytics platforms, and digital marketing concepts.
• Excellent communication and relationship management abilities.
• Advance knowledge of Excel and PowerPoint
• Fluent in Portuguese and advanced level of English; Spanish is a plus
• Collaborative and agile, able to work effectively in a fast-paced, multicultural environment.
• Passionate about digital commerce and consumer behavior in Latin America.

What We Offer
You can expect a range of benefits, including:

• Discounts on Swarovski products
• Full accident insurance coverage
• Attractive pension fund conditions
• On-site wellness offers
• Subsidized public transportation
• Health insurance
• Meal voucher

Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Equal Employment Opportunity
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.