Cloud Support Analyst Júnior
2 semanas atrás
.
Responsibilities- Monitorar e sustentar ambientes produtivos;
- Atender e acompanhar chamados técnicos;
- Atuar no atendimento a clientes em modelo compartilhado (24x7), tendo escalas nos finais de semana;
- Identificar gargalos operacionais e propor melhorias contínuas;
- Analisar e otimizar processos executados pelo time;
- Automatizar e facilitar demandas recorrentes;
- Gerar relatórios de acompanhamento e indicadores;
- Apoiar o time na estabilidade e evolução dos ambientes.
- Conhecimento em Python e/ou Shell Script;
- Conhecimento em containerização (Docker);
- Conhecimento em Kubernetes;
- Entendimento de Cloud (AWS e/ou GCP);
- Conhecimento em Git / GitHub / Bitbucket;
- Conhecimento em boas práticas de codificação;
- Facilidade para aprender novas tecnologias;
- Perfil proativo, com vontade de facilitar demandas recorrentes do time;
- Capacidade de identificar gargalos operacionais.
Não possui todos os requisitos para a vaga?
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