IT Solutions Support Engineer .NET

Há 23 horas

Indaiatuba, São Paulo, Brasil Kings & Queens Tempo inteiro R$4.000 - R$8.000 por ano


KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technology

POSITION HIGHLIGHTS:

  • Hybrid work in Indaiatuba, SP, Brazil - 3 days at the office
  • Mandatory: Fluent English, support for .Net applications, IIS (Internet Information Services), MS SQL Server

ABOUT THE OPPORTUNITY:

You will be part of a team responsible for ensuring the continuity and performance of the company's critical applications on a global scale. Besides troubleshooting technical issues, you will have the opportunity to collaborate with infrastructure, development, and business support teams. This is an excellent opportunity for those who want to grow technically in an international and evolving environment.

RESPONSIBILITIES:

  • Provide support and assistance for corporate systems, including ticket creation, analysis, and follow-up, focusing on resolution within SLA;
  • Perform initial investigations to identify the root cause of incidents;
  • Interface with Infrastructure and Development teams to ensure problem resolution;
  • Maintain constant communication with users and participate in crisis meetings when necessary;
  • Generate operational reports with weekly and monthly indicators;
  • Participate in a collaborative environment integrated with international teams.

REQUIREMENTS:

  • Some experience with technical support or corporate applications;
  • Basic experience with .NET, IIS (Windows Server), and MS SQL Server;
  • Ability to execute simple SQL queries;
  • Introductory knowledge of API calls (validating responses and status);
  • Familiarity with ITSM tools (e.g., ServiceNow) and concepts such as Incidents, Requests, and SLA;
  • Advanced English.

Additional Information:

  • Location: Indaiatuba, SP, Brazil
  • Work model: Hybrid, with mandatory presence in the Indaiatuba office 3 times per week;
  • Availability for on-call duty once a month on weekends.
  • Advanced and/or fluent English is mandatory, as the role involves working with international teams
  • Contract type: CLT (Brazilian labor law employment contract)


#LI-Hybrid

  • IT Application Support Analyst

    1 dia atrás

    Indaiatuba, São Paulo, Brasil FREE ADS PAPER LTD Tempo inteiro R$40.000 - R$60.000 por ano

    Key ResponsibilitiesProvide L1/L2 support for enterprise applications.Log, monitor, and document tickets/incidents using ITSM tools.Investigate root causes and coordinate issue resolution with Operations and Development teams .Maintain compliance with SLAs and ensure consistent service quality.Support and troubleshoot IIS-hosted .NET / C# / SQL...

  • IT Infrastructure System Engineer

    1 semana atrás

    Indaiatuba, São Paulo, Brasil Cadmus Tempo inteiro R$80.000 - R$120.000 por ano

    Job DescriptionBasic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company's infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise,...

  • IT Infrastructure System Engineer

    2 semanas atrás

    Indaiatuba, São Paulo, Brasil Cadmus Tempo inteiro R$8.000 - R$20.000 por ano

    Job DescriptionBasic Function and Scope of Responsibility:The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company's infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic...

  • IT Infrastructure System Engineer

    1 semana atrás

    Indaiatuba, São Paulo, Brasil Cadmus Tempo inteiro R$60.000 - R$120.000 por ano

    Job DescriptionBasic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company's infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise,...

  • IT DevOps Engineer

    1 dia atrás

    Indaiatuba, São Paulo, Brasil KINGS & QUEENS Tempo inteiro R$80.000 - R$120.000 por ano

    KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technologyHighlights of this positionLocation: Indaiatuba/SP – Remote work modelLanguage requirement:...

  • IT Security Consultant

    1 semana atrás

    Indaiatuba, São Paulo, Brasil KINGS & QUEENS Tempo inteiro R$80.000 - R$120.000 por ano

    KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technologyHighlights of this positionLocation: Indaiatuba/SP – Hybrid work modelLanguage requirement:...

  • IT Security Architect

    Há 6 dias

    Indaiatuba, São Paulo, Brasil KINGS & QUEENS Tempo inteiro R$120.000 - R$240.000 por ano

    KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technologyHighlights of this positionLocation: Indaiatuba/SP – Remote work modelLanguage requirement:...

  • IT Security Architect

    Há 23 horas

    Indaiatuba, São Paulo, Brasil Kings & Queens Tempo inteiro R$80.000 - R$120.000 por ano

    KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company's global units. Join this innovative team and help transform the future of technologyHighlights of this positionLocation: Indaiatuba/SP – Remote work modelLanguage requirement:...

  • IT Infrastructure Network Engineer

    1 semana atrás

    Indaiatuba, São Paulo, Brasil Cadmus Tempo inteiro R$8.000 - R$20.000 por ano

    Job DescriptionEssential Job Duties:Research, evaluate, and recommend networking hardware and software such as routers, switches, firewalls, remote access systems, and network management systems. Design, configure, or upgrade local/wide area networks (LAN/WAN/WLAN).Identify, diagnose, and resolve connection, reliability, or performance issues with little...

  • IT Infrastructure Network Engineer

    2 semanas atrás

    Indaiatuba, São Paulo, Brasil Cadmus Tempo inteiro R$8.000 - R$20.000 por ano

    Job DescriptionEssential Job Duties:Research, evaluate, and recommend networking hardware and software such as routers, switches, firewalls, remote access systems, and network management systems.Design, configure, or upgrade local/wide area networks (LAN/WAN/WLAN).Identify, diagnose, and resolve connection, reliability, or performance issues with little...