IT Security Engineer

Job Title: IT Security Engineer

Level: Junior | Mid Level

Working Hours: Full Time(40h/Week)

Contract: Contractor

Location: LATAM

Your Team

You will report to our Head of Security and join the Security team. On TheOrg you can view the complete structure of our organisation, including information about every team member, hiring managers and the size of each department.

Who We Are Looking For

The IT Security Engineer plays a key role at the intersection of cybersecurity and IT operations. This position supports day-to-day IT and security functions, contributes to compliance and governance initiatives, and assists in strengthening the organisation's security posture. The ideal candidate is a hands-on problem solver who is comfortable working across infrastructure, cloud, identity, and security domains.

Mandatory Hard Skills

• Solid understanding of Identity and Access Management (IAM) principles and practices.
• Knowledge of compliance frameworks and regulations such as ISO 27001, SOC 2, GDPR/LGPD, NIST, etc.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and their associated security risks and controls.
• Exposure to endpoint management, MDM solutions, and IT support tools.
• Exposure to security operations, monitoring tools (e.g., SIEM, EDR), and incident response processes.
• Strong problem-solving skills and ability to work cross-functionally with different teams.
• Advanced English for collaborating with remote team members and customers.

Desirable Hard Skills

• IT and cybersecurity certifications are a plus, but not required.
• Scripting skills with languages such as Python, PowerShell, Go, and/or Bash.

Soft Skills

• Passion: Genuine enthusiasm for what you do and how it contributes to our company's mission;
• Dream: Proactively seek out opportunities and challenges to achieve extraordinary results. If you're someone who takes initiative and is always striving to improve, you'll fit right in;
• Own: Take ownership of your work, set high standards for yourself, and be accountable for outcomes demonstrating a strong sense of responsibility and commitment;
• Trust: Recognizing the importance of trust and support and actively working towards a collaborative and inclusive workplace;
• Share: Communicating openly and transparently, ensures clarity and honesty in interactions.

What You'll Do

• Support compliance and audit activities by collecting evidence, maintaining documentation, and ensuring security controls are in place.
• Perform regular user access reviews and enforce identity and access management (IAM) policies.
• Administer and manage Mobile Device Management (MDM) platforms, endpoint security tools, and related IT systems.
• Participate in blue team activities, including security monitoring, incident response, and threat analysis.
• Assist with cloud security reviews, configuration hardening, and monitoring.
• Provide IT support for security-related tasks, such as endpoint onboarding, secure configuration, and troubleshooting.
• Collaborate with engineering, compliance and other teams to implement security best practices and resolve technical issues.
• Contribute to the development and maintenance of security documentation, policies, and procedures.

Benefits

• Fully Remote & Flexible Working Hours
• Flexible Paid Time Off, Holidays and Vacation
• Company Laptop
• Remote Benefit
• iTalki, Courses and Books
• Stock Options
• Multicultural Environment
• Vibrant Company Culture

Check out our handbook to dive into each of our awesome benefits At Rocket.Chat, we have tailored base pay ranges according to work locations. This approach ensures that we can competitively and consistently compensate our employees across different geographic markets.

Note: While we define an initial seniority level and budget for each role, this can be adjusted during the hiring process. The selection process itself — including interviews and assessments — helps us better understand where the candidate fits within our career framework and which grade they should be positioned in.

About Rocket.Chat

‍Rocket.Chat is the world's largest open-source communications platform. Built for organizations needing more control over their communications, Rocket.Chat Secure CommsOS is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in highly-regulated environments.

Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure. As Rocket.Chat we believe in reconnecting the world, one conversation at a time

See yourself in that? So apply nowCheck out our handbook for more information about our rocket.