Farmer Success Manager
Há 2 dias
Farmer Success Manager
Location: Position based in São Paulo, Maringá, Assis or Presidente Prudente, with availability for travel across project sites
Languages: Portuguese (fluent), English (fluent)
About the Role:
Terradot is seeking a strategic and relationship-driven Farmer Success Manager to design and lead our producer engagement program from first contact through project completion. This role is pivotal in building trust with farmers, ensuring operational readiness, and capturing essential farm data to enable successful deployment of Enhanced Rock Weathering projects at scale.
The Farmer Success Manager will be the central point of contact for assigned producers—owning communications, contractual follow-through, and coordination with cross-functional teams (Legal, Operations, Agribusiness, and Science). This role is essential to ensuring smooth farmer onboarding, consistent compliance with buyer and registry requirements, and a positive, long-term partnership experience.
Role Responsibilities:
Farmer Relationship Management: Act as the primary liaison with assigned producers, ensuring smooth communication, trust-building, and timely resolution of inquiries and issues.
Contract Follow-Through: Coordinate with Legal and Operations to ensure all contractual obligations with farmers are clearly communicated, understood, and fulfilled on time.
Operational Readiness & Data Collection: Lead the structured collection, verification, and maintenance of farm data (cropping calendars, tillage practices, nutrient use, land boundaries) to support deployment planning, MRV eligibility, and reporting needs.
Compliance with Buyer & MRV Requirements: Implement and track farmer compliance with clients, Isometric, and other buyer requirements—covering sustainable practice training, agronomic consultations, and adherence to Terradot's safety protocols.
Process Development & Team Design: Create scalable processes for farmer engagement, and data management. Develop a future-state workforce plan to manage growing producer portfolios as operations scale toward 2026 targets.
Cross-Functional Coordination: Ensure alignment between Farmer Success, Legal, Operations, Agronomy, and MRV teams to deliver a seamless farmer journey after the contract is signed.
Background and Requirements:
Bachelor's degree in Agronomy, Crop Production, Agricultural Engineering, or related field (Master's preferred).
Minimum 3 years of experience in farmer engagement, rural extension, agricultural project management, or related roles.
Proven ability to manage multiple producer relationships and operational workflows simultaneously.
Strong skills in agricultural data collection, organization, and analysis.
Demonstrated ability to create and implement scalable processes in field operations.
Comfort working in fast-paced, evolving environments with minimal oversight.
Familiar with commercial processes, basic contract handling, and legal documentation workflows
Personal Attributes:
Relationship Builder: High EQ and ability to establish trust with rural stakeholders and internal teams alike.
Structured & Proactive: Anticipates needs, organizes work clearly, and stays ahead of deadlines.
Practical Problem-Solver: Finds workable solutions to rural and operational challenges, even with limited resources.
Cross-Cultural Communicator: Adapts style and approach to different audiences, from smallholder farmers to corporate partners.
Execution-Focused: Keeps projects moving and delivers tangible results, even under ambiguous conditions.
About Terradot:
Our mission is to stabilize Earth's climate by transforming nature's most powerful permanent carbon removal process into a global climate solution. By advancing science, building technology, and assembling a global coalition, we are catalyzing a global initiative to scale Enhanced Rock Weathering within the next decade, starting in Brazil.
Founded out of the Stanford University ecosystem, Terradot is led by the world's leading experts to advance the science and technology of ERW. Our unique structure bridges industry, academia, and government and allows our team to contribute with speed & scale. We have raised $58.2M in total funding from John Doerr, Sheryl Sandberg & Tom Bernthal, George Roberts, Microsoft's Climate Innovation Fund, Google, Cisco and Venture Funds, Floodgate, Kleiner Perkins, Acre Venture Partners, Gigascale Capital, Valor Capital, Ponderosa Ventures and others. We have sold ~300,000 tons in offtakes from leading CDR buyers like Frontier and Google.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Research suggests that qualified people from historically marginalized groups may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
-
Customer Success Leader Júnior
Há 6 dias
São Paulo, São Paulo, Brasil Desk Manager Tempo inteiro R$72.000 - R$108.000 por anoADesk Manageré uma plataforma completa deESMeITILSMque simplifica desde a operação até a gestão estratégica de serviços. Com mais de10 anos de mercadoe500 clientes ativos em diferentes segmentos, nossa suíte com12 aplicativos integradosse destaca por unir inovação, praticidade e escalabilidade.Entre as principais funcionalidades, estão:Chamado,...
-
Customer Success Manager
1 semana atrás
São Paulo, São Paulo, Brasil Zudy Tempo inteiro R$60.000 - R$120.000 por anoAre you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager for the Latam region, to become an integral part of our team. As a Customer Success Manager, you...
-
Customer Success Manager
1 semana atrás
São Paulo, São Paulo, Brasil Jitterbit Tempo inteiro R$90.000 - R$120.000 por anoCompany DescriptionJitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power...
-
Customer Success Manager
1 semana atrás
São Paulo, São Paulo, Brasil Jitterbit Tempo inteiro US$30.000 - US$60.000 por anoCompany Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power...
-
Customer Success Manager
Há 4 horas
São Paulo, São Paulo, Brasil Payoneer Tempo inteiro R$80.000 - R$120.000 por anoRole SummaryLocation: Sao Paulo, BrazilHybridFull-timeWe're looking for a highly motivated Customer Success Manager based in Sao Paulo, Brazil. The Customer Success Manager will be tasked with enabling SMBs and professional businesses in the region to pay and get paid globally with Payoneer' s fast, flexible, secure, and low-cost solutions. The primary...
-
Customer Success Manager
Há 2 dias
São Paulo, São Paulo, Brasil Perforce Tempo inteiro R$80.000 - R$120.000 por anoPerforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll...
-
Customer Success Manager
Há 4 dias
São Paulo, São Paulo, Brasil UiPath Tempo inteiro R$80.000 - R$120.000 por anoLife at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving,...
-
Customer Success Manager
Há 6 dias
São Paulo, São Paulo, Brasil UiPath Tempo inteiro US$80.000 - US$120.000 por anoLife at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...
-
Customer Success Manager
Há 4 dias
São Paulo, São Paulo, Brasil UiPath Tempo inteiro R$235.000 - R$305.000 por anoLife at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...
-
Customer Success Manager
Há 3 horas
São Paulo, São Paulo, Brasil Tractian Tempo inteiro R$100.000 - R$120.000 por anoCustomer at TRACTIAN The Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai,...