Application Support Engineer Software
Há 4 dias
Application Support Engineer SoftwareLocation:Barueri, SP, BRWork Arrangement: HybridMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.What you will do:Act as the first point of contact for software related support requests from regional and international customers.Troubleshoot technical issues in custom applications and provide accurate, timely resolutions.Use and develop your knowledge of tools such as VB.NET, SQL, and industrial communication protocols (e.g., OPC/PLC) to analyze and solve incidents.Build strong, trust-based relationships with customers through proactive and clear communication.Handle support cases via phone, email and ticketing system while meeting SLA expectations.Collaborate with global colleagues (Support, Engineering, Project Management) to investigate and resolve complex issues.Document and maintain case information and support knowledge base as part of continuous improvement.Maintain up-to-date technical skills through training, hands-on work, and collaboration.Identify and prioritize issues appropriately.Occasionally support on-site deployments for software implementation in coordination with the Project Engineering team.Other duties needed in the team.What you need to have:Technical education or relevant experience in: Engineering, IT, Computer Science or a related field.Experience in software support and/or development.Ability to work independently and manage responsibilities in a remote or partially remote setup.Experience with VB.NET, C#, or other programming languages.Familiarity with SQL or similar database query languages.Understanding of networking and server-client software structures.Strong analytical and troubleshooting skills across software, databases, and basic industrial environments.Experience in an industrial environments or production systems is a plus.Excellent English proficiency (spoken and written); Spanish is a plus.Flexibility to work in shifts (morning and afternoon)Flexibility for occasionally being on call during the weekends (on average 1 weekend every 7-9 weeks and compensated)Excellent communication skills and reasoning ability.Availability to travel for project-related activities or training. (
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Application Support Engineer Software
Há 4 dias
Barueri, São Paulo, Brasil MARKEM IMAJE Tempo inteiro US$80.000 - US$120.000 por anoMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls...
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Software Engineer III
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Barueri, São Paulo, Brasil Renishaw Tempo inteiroBASIC FUNCTIONS: This position performs moderately difficult research, design, and software development assignments within a specific software functional area or product line. The position should have the ability to work on individual pieces of work and solve problems including the design of the program flow of individual pieces of code, effective coding,...
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Network Engineer
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Barueri, São Paulo, Brasil Black Box Tempo inteiro R$80.000 - R$120.000 por anoBlack Box do Brasil is seeking a highly skilledNetwork Engineerto join our on-site team in Barueri, SP. This role is responsible for the design, implementation, and maintenance of complex network infrastructures that support mission-critical operations. The ideal candidate will have hands-on experience with Cisco technologies, deep knowledge of network...
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Barueri, São Paulo, Brasil Amazon Tempo inteiro R$90.000 - R$120.000 por anoAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
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Barueri, São Paulo, Brasil Amazon Tempo inteiroAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
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Barueri, São Paulo, Brasil Amazon Web Services (AWS) Tempo inteiro US$120.000 - US$240.000 por anoDescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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