Account Manager
1 semana atrás
Job Title: Account Manager – Property & casualty insurance experience
Location: Remote – Latin America Preferred
Type of Contract: Contractor - Full-Time
Salary Range: USD $2,000 to $3,000 USD/month
Language Requirements: English fluency required
We are seeking a skilled Account Manager with expertise in client relationship management and property & casualty insurance to join our growing team. You will oversee both the Review Service Team and Communication Service Team to ensure seamless compliance management operations. Your work will directly impact client satisfaction, operational efficiency, and overall compliance outcomes.
Key Responsibilities
Serve as the primary liaison with assigned client organizations
Lead, manage, and coordinate the Review Service Team and Communication Service Team
Conduct quarterly meetings to present client performance and compliance health reports
Review escalated documents, flagged communications, and exception requests
Oversee timely review and organization of compliance documents (within 48 hours of submission)
Monitor compliance status, exception handling, and daily outreach to non-compliant parties
Customize client organization templates and branding for onboarding and reporting
Must-Have Qualifications
Property & casualty insurance experience (required)
Strong client relationship management and account oversight skills
Excellent written and verbal communication skills in English
Proven experience managing cross-functional teams
Detail-oriented with strong organizational and process management abilities
Experience with compliance or document management systems (preferred)
Ability to manage multiple client accounts simultaneously
Preferred Qualifications
Prior experience in compliance management, insurance operations, or risk management services
Background in SaaS or technology-driven service environments
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