Product Analyst

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Product Analyst | Senior (São Paulo/SP)

Local

Brazil - Osasco/São Paulo

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Roles and responsibilities

• Acompanhar indicadores de performance (KPIs) dos programas de fidelidade, como NPS, taxa de resgate, engajamento e ROI;
• Atuar em conjunto com áreas como Marketing, Produtos, CRM, Tecnologia e Atendimento para garantir a execução eficiente das campanhas e iniciativas;
• Gerenciar relacionamento com parceiros estratégicos;
• Liderar testes A/B e experimentos para otimizar campanhas e ofertas;
• Desenvolver e executar estratégias de marketing voltadas para programas de fidelidade;
• Acompanhar tendências de mercado e comportamento do consumidor para propor inovações;
• Apoiar o desenvolvimento de jornadas personalizadas e experiências omnichannel para clientes fidelizados;
• Garantir compliance regulatório e aderência às políticas internas do banco;

Requirements And Skills

• Experiência em análise de negócios;
• Experiências em iniciativas estratégicas e operacionais, com foco em engajamento, retenção e geração de valor;
• Experiência em aceleração e a entrega do projeto;
• Vivência em estratégias de marketing, comportamento do consumidor;
• Experiência em Métodos ágeis (Scrum);
• Domínio de Excel avançado;
• Conhecimento em Jira Software, Power BI e Salesforce (CRM);
• Vivência com Scrum;
• Desejável: Conhecimento em Kanban e Noções de SQL.

Não possui todos os requisitos para a vaga?

Está tudo bem Na Compass UOL, estimulamos o desenvolvimento contínuo de novos talentos e transformamos desafios em oportunidades.

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Join the team

Compass UOL is a global company that is part of AI Revolution Company, which drives the transformation of organizations through Artificial Intelligence, Generative AI, and Digital Technologies.

We design and build digitally native platforms using cutting-edge technologies to help companies innovate, transform businesses, and drive success in their markets. With a focus on attracting and developing the best talent, we create opportunities that improve lives and highlight the positive impact of disruptive technologies on society.

Benefits

• Healthcare to work safe and sound.
• Dental care to look after every aspect of your health.
• Life Insurance to protect you and your family.
• Extended maternity and paternity leave.
• Day care support for a peaceful return to work.
• Compass Care for psychological guidance.
• Meal and/or market voucher at your disposal.
• Transport voucher to go to work in person.
• Day-off on the month of your birthday.
• No dress code to express your personality.
• WeHire day-off for successful referrals.
• Free access to UOL products.
• 50% scholarships at PUC/RS.
• Certificate programs to advance your career.
• WeShare program to recognize your fellow Compassers
• Talkers program to unlock your English skills.

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