Technical Director

Há 24 horas

São Paulo, São Paulo, Brasil iTalent PLUS Tempo inteiro R$90.000 - R$120.000 por ano

Our client, a global provider of gaming solutions and technology, is seeking a Technical Director to lead and oversee all technical operations. This senior role ensures the effective functioning of technical teams, operational efficiency, and the highest standards of service delivery across the organization.

Key Responsibilities:

  • Lead, mentor, and manage technical and operations teams, ensuring smooth coordination across departments.
  • Oversee the installation, maintenance, and performance of gaming machines and related equipment.
  • Ensure compliance with internal processes, quality standards, and technical regulations.
  • Drive continuous improvement in operational efficiency, technical support, and customer service.
  • Monitor and report on technical performance, troubleshooting issues, and implementing corrective measures.
  • Collaborate with Operations, Sales, Logistics, and other departments to align technical initiatives with business needs.
  • Represent the technical area with key clients, maintaining strong relationships and ensuring high levels of customer satisfaction.
  • Manage technical projects, including system upgrades, testing, and new installations.

Requirements:

  • Bachelor's degree in Systems Engineering, Computer Science, Electronics, or related field.
  • Minimum 7–10 years of experience in technical operations, preferably within the gaming or casino industry.
  • Strong leadership, planning, and decision-making skills.
  • Proven experience managing multidisciplinary technical teams.
  • Knowledge of gaming machines, electronics, and technical support systems.
  • Familiarity with SAP, Salesforce, and related operational tools is a plus.
  • Fluency and Brazilian Portuguese and Intermediate English proficiency.

  • Technical Services Director

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeDirector Tempo inteiro US$136.328 - US$164.480

    Leadership Opportunity for Technical Services DirectorIn this pivotal role, you will spearhead the post-sales technical services organization in the LATAM region.Main Responsibilities:Foster a high-performing team focused on swift and reliable deployments tailored to LATAM market requirements.Collaborate closely with sales leadership to synchronize technical...

  • Director of Regional Technical Operations

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeOperational Tempo inteiro R$180.000 - R$240.000

    Job OverviewYour CareerThis Director position is a key member of the leadership team, responsible for leading regional technical operations. This role focuses on driving exceptional customer outcomes and fostering operational excellence.Foster rapid and reliable deployments and customer value realization tailored to regional needs.Collaborate closely with...

  • Director, Technical Customer Support, Global Customer Support

    1 dia atrás

    São Paulo, São Paulo, Brasil Palo Alto Networks Tempo inteiro

    Director, Technical Customer Support, Global Customer Support Director, Technical Customer Support, Global Customer Support Our MissionAt Palo Alto Networks everything starts and ends with our mission: Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our...

  • Technical Project Director

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeProgram Tempo inteiro US$90.000 - US$125.000

    Senior Technical Program Manager Job DescriptionThis role requires a strong leader with a deep understanding of technology and exceptional program management skills to lead the planning, execution, and delivery of complex, multi-phase projects related to regulatory initiatives across the Americas region.About the RoleThe Senior Technical Program Manager...

  • Program Director

    1 dia atrás

    São Paulo, São Paulo, Brasil Netcracker Technology Tempo inteiro

    Join to apply for the Program Director - BSS role at Netcracker Technology 1 day ago Be among the first 25 applicants Join to apply for the Program Director - BSS role at Netcracker Technology Direct message the job poster from Netcracker Technology LATAM Sr. Talent Acquisition Manager, Netcracker TechnologyPROGRAM DIRECTOR - BSS If digital...

  • Director of Technical Operations

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro US$80.000 - US$200.000

    The Role of a Technical Support ManagerJob Description:Lead, develop and coach a team of Technical Support Engineers (TSEs)Key Responsibilities:Manage onboarding, mentoring and ongoing development of team membersDrive operational efficiency through KPI tracking, process optimization, documentation and change managementConduct performance evaluations,...

  • Regional Sales Director

    4 semanas atrás

    São Paulo, São Paulo, Brasil Futurex Tempo inteiro

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Futurex, named one of San Antonio's "Best Places to Work" by the San Antonio Business Journal, is seeking talented individuals with a passion for technology and a proven track record of achieving quotas to join our enterprise sales team in the position...

  • Regional Sales Director

    4 semanas atrás

    São Paulo, São Paulo, Brasil Futurex Tempo inteiro

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Futurex, named one of San Antonio's "Best Places to Work" by the San Antonio Business Journal, is seeking talented individuals with a passion for technology and a proven track record of achieving quotas to join our enterprise sales team in the position of...

  • Regional Sales Director

    1 semana atrás

    São Paulo, São Paulo, Brasil Futurex Tempo inteiro

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Futurex, named one of San Antonio's "Best Places to Work" by the San Antonio Business Journal, is seeking talented individuals with a passion for technology and a proven track record of achieving quotas to join our enterprise sales team in the position...

  • Director of Strategic Recruitment

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro R$90.000 - R$120.000

    About the OpportunityThe Senior Manager of Recruiting will oversee the development and execution of a comprehensive hiring strategy across technical teams.Responsibilities include designing and driving recruiting strategies at scale, leading high-performing teams, and reporting to the Director of Technical Recruiting.The ideal candidate will have at least 10...