Talent Acquisition Professional

Job DescriptionTalent acquisition professionals play a pivotal role in ensuring the success of our organization.As a key member of our team, you will be responsible for executing talent operations through the selection process.You will execute operational steps, including scheduling interviews, communicating with candidates, reporting collected information and statuses, and interacting with internal stakeholders.This role requires you to challenge the status quo, automate repeatable processes, streamline workflows, optimize cross-functional handoffs, reduce service-level agreements (SLAs), and improve candidate experience.Operational Execution: Manage all candidate-related operational steps, including communication via email, WhatsApp, and phone, scheduling technical and client interviews, conducting non-technical interviews, coordinating availability, negotiating rates, and ensuring smooth onboarding transitions.Stakeholder Communication: Provide clear, timely updates and handoffs through shared documents, chat channels, and meetings while keeping candidates informed, engaged, and aware of next steps and feedback throughout the process.Data Analysis & Reporting: Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Process Optimization: Continuously evaluate and refine workflows to improve scalability and candidate experience, develop and document standard operating procedures (SOPs), and implement automation solutions to enhance efficiency.Bandwidth & Pipeline Management: Manage large candidate pipelines daily by effectively prioritizing tasks, coordinating with stakeholders, and maintaining consistent productivity and quality under high-volume conditions.Organization & Documentation: Maintain structured, accurate, and up-to-date spreadsheets, trackers, and operational documentation to ensure data integrity and transparency across all processes.Compliance & Risk Management: Adhere to company policies, process playbooks, and quality standards, while supporting audits and reporting efforts to ensure full compliance with organizational and industry regulations.Required Skills and QualificationsTo succeed in this role, you must possess the following skills and qualifications:Education: Bachelor's degree in Business Administration, Data Analytics, Engineering, Human Resources or a related field.Experience: 3–6 years at Operations within digital business, or Talent Operations, People Operations, Recruiting Operations, at a fast-paced, data-driven environment.Analytical Skills: Strong proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards); ability to manage databases and process them into reports and insights.Communication: Excellent written and verbal communication skills (English), with the ability to convey complex information clearly to both candidates and internal stakeholders.Organization & Prioritization: Proven ability to manage multiple tasks, stakeholders, and competing priorities while maintaining high attention to detail.Process Orientation: Demonstrated ability to identify inefficiencies, document workflows, and implement process improvements or automation initiatives.Stakeholder Management: Skilled at partnering with recruiters, hiring managers, and cross-functional teams to deliver timely and accurate operational support.Adaptability: Comfortable working across global time zones, shifting priorities, and high-volume pipelines in a dynamic, scaling environment.BenefitsWe offer a collaborative work environment that fosters growth, innovation, and teamwork.As a talent acquisition professional, you will have the opportunity to:Contribute to the development of innovative recruitment strategies and processes.Collaborate with cross-functional teams to drive business outcomes.Participate in training and development programs to enhance your skills and knowledge.Enjoy a competitive salary and benefits package.OthersWe value diversity, equity, and inclusion in our workplace.As an equal opportunities employer, we welcome applications from talented individuals from diverse backgrounds.We are committed to providing a safe and healthy work environment for all employees.Our organization is dedicated to making a positive impact in the community and promoting sustainability practices.