Program Manager

Há 2 dias


Ituiutaba, Brasil Keeta Tempo inteiro

We're Hiring: Program Manager - Customer ServiceKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in **** and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now Brazil.Are you a strategic thinker and a collaborative leader who thrives on driving seamless coordination and operational excellence? We are looking for a Program Manager to bridge the gap between our business teams and service functions, ensuring the successful execution of key initiatives.What You'll DoBe the Key Liaison – Act as the primary connection between business teams and service teams, ensuring smooth communication and goal alignment.Drive Resource Efficiency – Coordinate cross-functional teams, optimize processes, and allocate resources across quality assurance, training, delivery, and process management to maximize efficiency.Lead Program Execution – Develop and manage program plans, budgets, and priorities while identifying risks and implementing proactive solutions.Why Keeta?Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.Fast-Growing & Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.Global Impact: Join a company that's transforming the way people enjoy food, impacting communities around the world.What We're Looking ForBachelor's degree or higher in Project Management, Business Administration, or a related field.3+ years of experience in project or program management, preferably with a strong understanding of service operations.Exceptional leadership & collaboration skills – Ability to work across teams and drive initiatives forward.Proficiency in project management tools and strong analytical thinking.Fluency in English & Portuguese – Excellent communication skills in speaking, listening, reading, and writing.Bonus Points If You Have PMP, Pg MP, or similar certifications. Experience in process optimization and standardization within service functions. Location: São Paulo, Brazil Apply now and be part of a team where learning never stops


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