Project Manager

About the RoleWe're hiring a Client Account Manager to oversee client projects, manage creative timelines, and ensure successful delivery across branding and marketing campaigns.Core ResponsibilitiesManaging client accounts and tracking project progress in Monday.comRunning client onboarding and update calls over ZoomManaging timelines, tasks, and deliverables for creative projectsCoordinating with design, video, and content teams to ensure deadlines are metProviding clients with updates, support, and clarity at every stageIdentifying at-risk accounts and re-engaging them proactivelyReporting weekly on client wins, issues, and improvement opportunitiesWhat Success Looks LikeClients feel supported and clear on next stepsProjects are delivered on time and on brandThe creative team has clear direction, priorities, and deadlinesCommunication between teams is proactive and consistentRetention and client satisfaction continue to improveSkills You'll NeedProject Management: Confident managing timelines, tasks, and deliverables using Monday.com or similar toolsBranding & Marketing: Strong understanding of creative projects like logos, design assets, videos, and social media contentClient Account Management: Skilled in organizing multiple client projects, tracking progress, and ensuring clear communicationCreative Coordination: Able to work closely with designers, video editors, and writers to ensure projects are completed accurately and on timeSystems & Organization: Comfortable building and maintaining structure inside project management toolsCommunication: Excellent English skills — written, spoken, and confident leading client callsProblem Solving: Able to spot issues early, think critically, and find clear, actionable solutionsYou'll Thrive Here If YouHave 3–5+ years in client account management or project management (branding, creative, or marketing agency experience required)Understand branding, marketing, and creative production workflowsHave managed multiple client projects at once with strong communication and structureAre confident on Zoom and fluent in English (spoken and written)Know how to use Monday.com, Trello, or Asana for project trackingAre comfortable leading creative team members (designers, video editors, writers)Are proactive, detail-oriented, and thrive in a fast-paced, high-standard environmentUse AI tools occasionally to improve organization and efficiency (bonus, not required)Requirements (Please Disqualify Yourself If You)Have never worked in a branding, creative, or marketing agencyHave no experience managing marketing, design, or video projectsHave only managed a few large accounts and not multiple clients at onceAre not confident leading client calls or presenting on ZoomHave never used project management tools like Monday.com, Asana, or TrelloAre not comfortable leading a creative team or managing deadlinesHave not recently invested in your own learning, certifications, or personal developmentPrefer comfort over challenge or slow-paced environmentsWhy You'll Love Working With Us100% remote role with flexible scheduleWork directly with experienced founders and creative leadersPaid access to training, certifications, and mentorshipsFast career growth within a scaling international companyOpportunity to work on high-level branding, marketing, and systems projects that make real impactCompensation & Growth$2,000–$3,000 CAD per month, based on experiencePaid education and professional developmentVacation pay and paid time offHealth and wellness benefitsTravel opportunities for in-person live events and team trips in the U.S. and CanadaBonus and performance-based growth plan with clear advancement pathApplication ProcessComplete the official application form using this link:?usp=sharing#J-*****-Ljbffr