
Energy Storage Technical Support Specialist
Há 6 dias
Job Summary:This role is for a professional who will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and communicating effectively with customers.The ideal candidate will have a strong background in electrical engineering or renewable energy, experience in technical service roles, and excellent communication skills.They will also be able to work independently and as part of a team, adapt to change, and prioritize tasks efficiently.Key Responsibilities:Provide timely and effective technical support to customersTroubleshoot and resolve technical issuesCommunicate effectively with customersConduct on-site product installationsDevelop training materials and user guidesCollaborate with cross-functional teamsKeep records and provide feedbackRequirements:Bachelor's degree in Electrical Engineering or Renewable EnergyAt least 1 year of experience in Technical Service roles related to energy storage or renewable energyEffective communication skills and problem-solving skillsAbility to work independently and as part of a teamStrong customer focus and technical expertiseAbility to adapt to change and work under pressureBenefits:Opportunity to work with a leading company in the energy storage industryChance to develop technical skills and knowledgeCollaborative and dynamic work environmentOngoing training and development opportunitiesWhy you'll love this job:Opportunity to make a real difference in the lives of customersChance to be part of a team that is passionate about innovation and customer satisfactionFlexible working hours and remote work options
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