
Ux & Top Value Users Specialist
1 semana atrás
About the PositionWe are looking for a strategic and user-centric professional to lead our UX & Top Value Users initiatives. This role focuses on designing and delivering differentiated experiences for our highest-value customers, ensuring they receive premium treatment, flawless service levels, and long-term loyalty benefits. You will work cross-functionally with Operations, Compensations, and Restaurant teams to align service delivery, while also identifying and addressing UX improvements that elevate the overall user journey for all segments.ResponsibilitiesDefine criteria for identifying Top Value Users (e.g., GMV, frequency, LTV) and continuously refine segmentation.Design and implement differentiated service levels for top cohorts (priority support, faster delivery times, premium compensations).Partner with Operations and Restaurant teams to guarantee SLA adherence and premium experience delivery.Develop and launch "surprise & delight" initiatives and exclusive benefits to retain and grow loyalty among top users.Conduct UX research and analysis to identify friction points and propose solutions that improve the overall experience.Collaborate with Product and Design teams to prioritize UX enhancements and premium journey flows.Build dashboards and reporting systems to monitor satisfaction, retention, and GMV contribution of top user cohorts.Serve as the internal advocate for top-value users, ensuring their needs are represented in cross-team strategies.RequirementsBachelor's degree or above in business, design, engineering, or related fields.Robust experience in user operations, CX, CRM, or growth, preferably with exposure to premium or segmented service strategies.Strong knowledge of UX principles, customer journey design, and service-level differentiation.Analytical skills with proficiency in SQL, Python, or other tools to analyze user data and monitor KPIs.Proven ability to collaborate across multiple teams (Ops, Product, Design, Growth, Restaurants).Experience in e-commerce, O2 O, food delivery, or customer experience roles preferred.Strong project management and stakeholder management skills.User-first mindset with creativity and execution excellence to balance business value with user delight.
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Remote User Experience Specialist
2 semanas atrás
Ituiutaba, Brasil Indi Staffing Services Tempo inteiroRecognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, work in multicultural teams, with flexible schedules and endless growth opportunities.About the Role:We are looking for a User Experience Specialist to join our Development team and...
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User Operation Specialist
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Ituiutaba, Brasil Keeta Tempo inteiroAbout the RoleAt Keeta, we're redefining how users engage with food delivery—making every interaction fun, rewarding, and habit-forming. As a User Operation Specialist (Gamification), you'll design game-inspired experiences that drive daily engagement, repeat orders, and viral growth. If you're passionate about behavioral design and love building creative...
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Vaga: Especialista Em Ux
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Ituiutaba, Brasil :Upd8 Tempo inteiroVaga: Especialista em UX (User Experience Designer)Modalidade: RemotoAtuação: Em Horário ComercialModelo de Contrato: PJDesafioEstamos em busca de um(a) Especialista em UX com experiência sólida em desenho de interfaces (UI) e arquitetura de sistemas digitais, que será responsável por entender as necessidades dos usuários e traduzi-las em telas...
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Visionary User Experience Designer
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Ituiutaba, Brasil Bebeeproduct Tempo inteiroAbout Our OpportunityAt Forkast, we're a cutting-edge prediction market platform focused on sports, esports, and Web3 integration.We're building the future of decentralized betting with real-time odds, gamified experiences, and blockchain technology.Role OverviewWe seek a talented Product Designer who can translate complex prediction market mechanics into...
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Spanish Customer Specialist
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Ituiutaba, Brasil United Innovation Solutions Llc Tempo inteiroCompany DescriptionAs United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in App Store and Google Play Store.We have millions of registered users. We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
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User Experience Designer
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Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company.We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.Headquartered in New...
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User Experience Designer
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Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in...
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Spanish Customer Specialist
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Ituiutaba, Brasil United Innovation Solutions Llc Tempo inteiroCompany Description As United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in AppStore and Google Play Store.We have millions of registered users.We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
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User Experience Designer
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Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in...
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User Retention Senior Specialist
2 semanas atrás
Ituiutaba, Brasil Keeta Tempo inteiroAbout KeetaKeeta is the international subsidiary of Meituan, a global giant in the delivery sector, and it's on an ambitious mission: to revolutionize the delivery of food and consumer goods worldwide. Our motto is simple yet powerful: "We help people eat better, live better." Guided by this principle, we bring innovation and technology to the global stage....