Client Success Executive
Há 2 horas
Job Description: Client Success Executive (AEM)Responsibilities: Client Relationship Management: Develop and nurture strong relationships with clients, serving as a primary point of contact for their success. Campaign Coordination: Collaborate with clients on marketing campaigns, ensuring a thorough understanding of their goals and objectives. Marketing Production Oversight: Provide oversight to marketing production activities, including project management, email production, landing pages, and microsite creation. Agency Resourcing Coordination: Coordinate agency resourcing, assigning tasks, forecasting needs, and providing utilization reporting. Collaborative Execution: Collaborate with cross-functional teams to implement ad hoc emails or automation, ensuring alignment with marketing campaigns. Best Practices Advisory: Offer insights on best practices, leveraging expertise in marketing mix, multi-channel strategies, optimization, and automation capabilities. Performance Enhancement: Continuously seek opportunities for performance improvement, refining processes, and enhancing analytics to increase ROI and customer satisfaction.Email Channel Oversight: Manage the performance of the email channel, setting acquisition targets, optimizing campaigns, and supporting customer and awareness campaign objectives. Preferred Qualifications: Experience: 2+ years of experience in a client success or similar role. Prior experience with Oracle Responsys and Adobe Experience Manager (AEM) is highly valued. Marketing Production: Familiarity with deploying high-frequency emails in an email marketing platform, especially Oracle Responsys. Understanding of basic HTML and troubleshooting simple HTML errors. Technical Skills: Experience or familiarity with web content management platforms, with a preference for Adobe Experience Manager (AEM). Resource Management: Experience with resource management solutions, with a preference for familiarity with tools like Wrike. Communication and Interpersonal Skills: Exceptional communication, interpersonal, and team-building skills. Ability to clearly communicate complex workflows, dependencies, and tradeoffs in both speech and writing. Time Management: Effective time management skills, with the ability to prioritize tasks and work within deadlines with minimal supervision. Collaborative Approach: Ability to work collaboratively in a fast-paced environment, engaging with multiple teams, including marketing, web development, and digital marketing. Results-Driven: Results-driven mindset with a focus on achieving client objectives and delivering successful campaigns.
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Customer Success Executive
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Customer Success Executive
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Ituiutaba, Brasil Eccosave Tempo inteiroA ECCOSAVE é uma empresa de tecnologia focada em gestão de faturas, dados de consumo e eficiência operacional, otimização do consumo de energia, água, gás e telefonia no setor público (prefeituras, secretarias e estatais) e privado.Buscamos um(a) Executivo de Custumer Success com experiência em atendimento ao setor publico para fortalecer nosso time...
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Senior Client Success Manager
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Ituiutaba, Brasil Tapgoods Tempo inteiroCustomer Success Specialist – ReventalsAbout ReventalsReventals, part of the Tap Goods family, is modernizing how people plan and book event rentals online. We're the leading event rental marketplace, connecting customers to top-tier vendors across major U. S. markets — making planning effortless, efficient, and fun.We're a passionate, fast-growing team...
