Senior Account Strategist

Há 8 horas


Recife, Brasil Bebeestrategist Tempo inteiro

Job Title: Senior Account StrategistA highly experienced and motivated individual is required to assist in managing and growing the VIP customer segment.The role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience.Key Responsibilities:Identify and onboard new VIP clients through prospecting and networking.Manage VIP client relationships, ensuring high levels of satisfaction.Execute engagement and retention strategies to increase player loyalty.Work closely with senior team members to design and implement VIP incentives, promotions, and personalized offers.Monitor key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime value (LTV).Prepare reports on VIP performance and account development.Ensure compliance with responsible gaming and company policies.Skills & Qualifications:Account management, sales, or customer service experience, preferably in the betting or online gaming industry.A wallet or existing player base would be valuable.Strong interpersonal and communication skills to build client relationships.Basic knowledge of sports betting and online casino market is a plus.Comfortable working with data and reports to understand customer behavior.Proficiency in MS Office and CRM tools.Ability to work flexible hours when needed.



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