Billing Support Consultant

Há 3 dias

Brasil Supportyourapp Tempo inteiro

(Cloud Solutions, AWS)
Sales Operations Associate (Brazil)Be among the first 25 applicantsPassionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join us as a Sales Operations Associate and thrive in a multicultural and multilingual environment while working from home.
Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you will do:Respond to customer inquiries and support billing and order-to-cash processesDesign email templates as neededConduct research and analysis on productsDevelop training programs and assessments for consultantsPrepare and deliver regular reportsFollow team training and policy guidelinesWhat you need to succeed in this role:Excellent English skills (at least C1 in speaking and writing)Experience with AWS or other cloud platformsStrong networking knowledgeProficiency in Accounts Receivable, billing, and order-to-cash processesCustomer support experience with SaaS productsProficiency in SalesforceSales-savvy, with administrative and communication skillsA service-driven attitude to ensure excellent customer servicePersonal laptop (minimum 8GB RAM) and stable internet (50 Mbps download, 40 Mbps upload)Preferred qualifications:Salesforce certifications or accounting knowledgeBenefits and Perks:Flexible schedule and remote workInclusive international environmentCompensation in USDBonuses for referralsPaid training and probationWork-life balanceSupportive management focused on growthOpportunities for self-developmentWho we are:SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services globally.
Since 2010, we've been industry leaders with 8 hubs worldwide, serving clients in over 30 countries and speaking over 60 languages.
We value diversity and welcome applicants from various backgrounds.
Send your CV in English highlighting your skills.
Visit: info:Seniority level: AssociateEmployment type: Full-timeJob function: Customer ServiceIndustries: IT Services and IT Consulting
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