
Client Onboarding Leader
Há 2 dias
En Humand ayudamos a las empresas a digitalizar sus procesos de comunicación interna, cultura y recursos humanos en un solo lugar.
¿Te gustaría ser parte de la revolución digital en el ámbito de RRHH?
Estamos buscando un/a Onboarding Leader para unirse a nuestro equipo.
Este rol será clave para guiar a nuestros clientes en el proceso de implementación, asegurando que comiencen a usar nuestra plataforma con éxito y optimizando la experiencia desde el inicio.Principales ResponsabilidadesLiderar la implementación de Humand para nuevos clientes, asegurando lanzamientos exitosos.Identificar las necesidades específicas de cada cliente y ofrecer soluciones personalizadas.Capacitar a los equipos de RRHH sobre el uso de la plataforma, promoviendo las mejores prácticas de digitalización y comunicación.Facilitar el engagement inicial de los empleados de los clientes con la herramienta.Analizar métricas de adopción y proponer mejoras basadas en datos.Construir relaciones de confianza con los clientes desde el primer contacto y mantener un seguimiento cercano durante el proceso de onboarding.Excelentes habilidades de comunicación y manejo de proyectos.Experiencia previa en roles similares de implementación, onboarding o atención a clientes, preferentemente en entornos SaaS.Capacidad para gestionar múltiples proyectos y clientes simultáneamente.Creatividad para diseñar soluciones innovadoras adaptadas a cada cliente.Un perfil analítico con experiencia en métricas y herramientas de seguimiento.Proactividad, organización y enfoque en resultados.Nuestra misión es empoderar a las personas en el trabajo para hacerlas más felices y exitosas.Nuestro propósito: Llevar felicidad al mundo del trabajo.Leé más sobre nosotros en: humand.co/es/
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