Area Manager Ib And Icqa, Fulfillment Center

Há 6 dias


Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

DESCRIPTIONWe are seeking an Inbound and ICQA Area Manager to join our Fulfilment Center's Inbound and Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.Key job responsibilitiesAs an Area Manager, you will:· Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the Fulfillment Center.· Champion safety initiatives and ensure full compliance to maintain a safe and secure work environment for all associates.· Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency.· Measure quality, inventory integrity, and accuracy, delivering actionable feedback to the operations management team.· Conduct shift planning and forecasting while effectively assigning and directing work.· Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions.· Drive and support network-wide Fulfillment & Operations-focused quality initiatives.· Review and analyze customer complaints and process defect data, developing comprehensive action plans to minimize future occurrences.· Promote process improvements while developing your team's capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.· Appraise team performance, providing tailored development, recognition, and coaching to unlock their full potential.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Speak, write, and read fluently in English- Employee and performance management experience- Speak, write, and read fluently in Portuguese



  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONWe are seeking an ICQA and Returns Area Manager to join our Fulfilment Center's Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products,...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. Since our founding in ****, we've grown from an online bookstore to a global technology leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. We distribute millions of products each year to our loyal customers across more than 100 countries....


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONWe are looking for an innovative Senior Program Manager with analytical and planning abilities and preferred experience in Supply Chain / Logistics. Must have knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills.This person will work with cross...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONLooking for your next challenge? Amazon Brasil is looking for a strategic thinker and execution-focused Senior Manager who is highly motivated with leadership experience and a strong Air Operations background. Air transportation is a critical Middle-Mile solution in Amazon's logistics network, rapidly connecting Fulfillment Centers to Last Mile...


  • Santa Helena, Brasil Amazon Logistica Do Brasil Tempo inteiro

    DESCRIPTIONAs the ACES Program Manager for Middle Mile, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures at Amazon's ATS/Middle Mile. We are Amazon's intra-network delivery arm, delivering packages...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONAt Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONThis role requires a strong sense of ownership to lead relay operations in Brazil. The ideal candidate should be an experienced people leader with a bias for action and the ability to manage multiple shifts, establishing effective mechanisms to monitor operations 24/7.This person will be responsible for building a reliable transportation network...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONThe Emerging Country Network Topology Planning team is looking for a talented Senior Network Planning Manager who will create solutions to optimize multi-year and multi-echelon network topology design, along with Supply Chain planning and Capacity design processes. Team scope includes emerging countries Long term Network Topology and strategic...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONThis role will be crucial in managing and optimizing seller experience through operational excellence, focusing on problem resolution, and driving continuous improvement in our marketplaceecosystem.As a Process Excellence Manager, you will be responsible for managing critical aspects of seller operations, including reimbursements, returns...


  • Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking a leader with procurement experience to strategically source products and...