On-Site It Support Engineer

2 semanas atrás

Jundiaí, Brasil Teceze Tempo inteiro

Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.
This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.
The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

  • On-Site IT Support Engineer

    2 semanas atrás

    Jundiaí, Brasil TECEZE Tempo inteiro

    OverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact...

  • On-Site It Support Engineer

    2 semanas atrás

    Jundiaí, Brasil Teceze Tempo inteiro

    OverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.The engineer will serve as the primary point of contact...

  • IT Security Engineer

    2 semanas atrás

    Jundiaí, Brasil Rocket.Chat Tempo inteiro

    Join to apply for the IT Security Engineer role at Rocket.Chat The IT Security Engineer plays a key role at the intersection of cybersecurity and IT operations. This position supports day-to-day IT and security functions, contributes to compliance and governance initiatives, and assists in strengthening the organisation’s security posture. The ideal...

  • AWS/Kubernetes DevOps Engineer

    2 semanas atrás

    Jundiaí, Brasil FullStack Labs Tempo inteiro

    Join to apply for the AWS/Kubernetes DevOps Engineer - Remote - Latin America role at FullStack Labs 2 days ago Be among the first 25 applicants Join to apply for the AWS/Kubernetes DevOps Engineer - Remote - Latin America role at FullStack Labs About FullStackFullStack is the most transparent IT talent network, connecting highly skilled individuals with...

  • DevOps Engineer

    3 semanas atrás

    Jundiaí, Brasil FullStack Labs Tempo inteiro

    Join to apply for the DevOps Engineer 3 month long - Remote - Latin America role at FullStack Labs 2 days ago Be among the first 25 applicants Join to apply for the DevOps Engineer 3 month long - Remote - Latin America role at FullStack Labs Get AI-powered advice on this job and more exclusive features. About FullStackFullStack is the most transparent IT...

  • Information Technology Support Technician

    1 semana atrás

    Jundiaí, Brasil TECEZE Tempo inteiro

    Hi, Looking for IT Support Technician at Jundiai, Brazil IT Support Technician Location : Jundiai, Brazil Job Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed -...

  • Senior Engineer, Advanced Networks

    3 semanas atrás

    Jundiaí, São Paulo, Brasil Rockwell Automation Tempo inteiro

    Overview Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Our people are energized problem solvers who take pride in how the work we do changes the world for the...

  • Customer Support Engineer

    2 semanas atrás

    Jundiaí, Brasil Siena AI Tempo inteiro

    Join or sign in to find your next job Overview Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers...

  • Experienced Recruiter For The Swedish It Industry

    Há 4 dias

    Jundiaí, Brasil Nexer Telescope Tempo inteiro

    OverviewExperienced Recruiter For The Swedish It Industry – role at Nexer Telescope.Sweden needs skilled engineers, with about 30 000 of them by 2030 according to the Swedish Statistical Central Bureau.We currently have ~200 open positions for Software Engineers with our clients in Sweden.The recruiter will help identify engineers for Sweden, build trust,...

  • Experienced Recruiter For The Swedish It Industry

    2 semanas atrás

    Jundiaí, Brasil Nexer Telescope Tempo inteiro

    Experienced Recruiter For The Swedish IT Industry Sweden needs skilled engineers. Right now we have ~200 open positions for Software Engineers with our clients in Sweden. As a senior headhunter you will help us to find engineers who are ready to embark on an adventure to Sweden, inform them about the benefits of living and working there, and build trust...