Senior Sales Engineer

OverviewSophos is a global leader and innovator of advanced security solutions.The company acquired Secureworks in February ****, creating a comprehensive portfolio that includes MDR, endpoint, network, email, and cloud security.The role described is for a SecOps SE Brasil, focusing on Brazil for the SecOps portfolio, supporting sales processes and customer success through technical pre-sales and onboarding.Role SummaryThis position, "SecOps SE Brasil," will drive the strategy around customers and Partners in Brazil for SecOps portfolio.The SE will improve the sales process with abilities to recommend the best options and push Sophos customer success.Understanding how Sophos products and solutions can help to cover the main cybersecurity requirements for our customers is required.The Commercial SE needs to have several IT and security knowledge, technical skills and expertise to add value when delivering training.Understanding and replicating complex network topologies is essential for adapting the technical and theoretical content during the training delivery.As a Solutions Engineer (SE), you will be the technical linchpin in pre-sales and onboarding—helping customers architect, deploy, and adopt Taegis solutions effectively.You'll work cross-functionally with sales, product, and onboarding teams to deliver tailored, high-impact security outcomes.The geographical scope is Brazil interacting with the local sales teams, distributors, partners, and/or customers, and any internal department needed to improve the technical capabilities.What You Will DoPre-Sales Technical AdvocacyCollaborate with sales teams to evaluate customer needs and propose tailored Taegis solution architecturesPresent technical demos and proof-of-concepts that highlight Taegis's XDR, MDR, SIEM, and open platform capabilitiesCustomer Onboarding & DeploymentSupport deployment planning, including endpoint agents (e.g., Red Cloak), data collectors, and integration with cloud & network telemetryPartner with Customer Success Managers (CSMs) to validate requirements and ensure smooth deployment and transition to steady-state operationTechnical Enablement & EnablementConduct hands-on training sessions, create technical content (e.g., guides, videos), and mentor both customers and internal teamsSupport & CollaborationServe as an escalation point for complex deployment or integration issues, working closely with engineering and product teamsDocument solutions, best practices, and knowledge base articles to enhance customer successWhat You Will BringMinimum Requirements:3+ years in technical presales, deployment engineering, or product support roles—ideally within cybersecurity or SaaS environmentsHands-on experience with endpoint security, threat detection platforms, and integration of telemetry sources (endpoint, network, cloud)Proficiency with UNIX/Linux environments (shell, logs, tools)Cloud infrastructure familiarity: AWS, Kubernetes, or similar platformsStrong organization, communication, and customer-facing skills—able to explain technical concepts across audiencesPreferred Skills:Scripting/automation capabilities (Python, Bash, Perl, SQL); experience building internal tools or facilitating deploymentsNetworking foundation: TCP/IP, GRE, firewalls, intrusion detection concepts, routing, load balancingFamiliarity with cybersecurity platforms: XDR, SIEM, MDR, SOAR, threat intelligence frameworksInterest or exposure to data-driven security tools and machine learning (e.g., triage, prioritization engines) as applied in TaegisStrong Portuguese and English communication skills, both written and verbal.Strong analytical skills, oriented to details.Highly organized, multi-tasking skills required.Adaptable and flexible, operating in a fast-paced, dynamic environment and work well under pressure.*****% occasional travel for training and special engagementsMS Word, PowerPoint and Excel skillsKnowledge of Sophos products, a plus#B2Why Join Sophos?Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation.We encourage applicants to apply even if they do not meet every box on a checklist.What's Great About Sophos?· Sophos operates a remote-first working model, with some roles requiring hybrid arrangements.Applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and have a sense of fun and team spirit· Employee-led diversity and inclusion networks· Charity and volunteering initiatives for employees· Global sustainability initiatives· Global wellbeing programs and trainingOur Commitment To YouWe're proud of our diverse and inclusive environment and are committed to equality of opportunity.All applicants will be treated fairly and in accordance with the law regardless of gender, sex, gender identity, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.If adjustments are needed in the recruitment process, please let us know.Data ProtectionIf you share your CV or personal details with Sophos, these details will be held for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other opportunities.For the right to delete or update your details, please consult the Privacy Policy.Seniority levelNot ApplicableEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Sophos by 2x#J-*****-Ljbffr