Transforming Mental Health Technology
1 semana atrás
MissionTransforming the way mental health support is accessed and delivered, addressing significant gaps in accessibility.Waiting times for therapists can reach up to 48 days, and many people are unable to afford care.We're growing quickly, and every person joining us plays a pivotal role in shaping the future of mental health technology.This staff-level role focuses on Yuna's core conversational intelligence, spanning retrieval, memory, safety, evaluation, and post-training.You'll ship user-visible improvements while raising the bar on empathy, reliability, and guardrails.Lead the end-to-end model lifecycle of Yuna's conversational AI: problem framing ? data curation ? modeling/fine-tuning/post-training ? evals ? rollout ? monitoringWork closely with clinical psychologists to ensure the efficacy of Yuna's conversational AIDesign agentic flows (tool use, planning, multi-turn memory) and safe retrieval for mental-health use casesBuild and own the evaluation flywheel: benchmarks, judge models, rubrics for conversational quality, ability to help, safetyImplement alignment & safety layers (e.g., self-harm detection, red-teaming, refusal strategies, escalation paths) tuned to clinical guidelinesOptimize for latency, cost, and qualityPartner tightly with product, sales, and users to scope new features andEstablish LLMOps: datasets, prompts/checkpoints/versioning, observability, drift monitoring, and incident response for model qualityRequired Skills and Qualifications:5+ years in ML/AI with 3+ shipping LLM/NLP systems in productionDeep skill in Python and modern deep learning stacks (PyTorch/JAX/TensorFlow), retrieval/RAG, embeddings, reranking, and long-context summarizationExperience building agentic systems (tool calling, decomposition, memory) and rigorous eval harnesses (offline + online)Strong product sense; you care about user outcomes, not just model metricsComfort working with ambiguity and creating systems 0 to 1Benefits:This is a remote opportunity with at least 6 hours overlap with PST.We offer competitive salary, equity options, and a fast-growing team dedicated to transforming mental health care.Other Opportunities:We provide opportunities for professional growth and development.Our team members work collaboratively and share knowledge to drive innovation.
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