Customer Experience Specialist

1 semana atrás


Salvador, Brasil Bebeecommunication Tempo inteiro

Customer Service Representative Job DescriptionAs a remote customer service representative, you will play a crucial role in delivering exceptional customer experiences via phone, WhatsApp, and email.Key responsibilities include providing timely and effective support to customers regarding questions, plans, and telecom services.
You will also be responsible for organizing and updating customer information in our system for seamless service delivery.In addition, you may be involved in sales/telemarketing support to drive business growth.RequirementsBilingual proficiency in English and Portuguese (mandatory).
A working knowledge of Spanish is a plus.Previous experience in customer-facing roles or telemarketing.Excellent communication skills, empathy, and organizational abilities.What We OfferRemote full-time position based in Brazil.Comprehensive training provided to ensure your success.Application ProcessPlease submit a video presentation showcasing your experience, language skills, and motivation for this role.Include your video in your application, as it will be considered during the evaluation process.



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