Customer Experience Ambassador

Há 21 horas


Salvador, Brasil Bebeecommunication Tempo inteiro

Job Description:We are looking for a skilled customer specialist to provide high-quality support to our users.
As a key member of our team, you will be responsible for handling customer inquiries, providing support, ensuring satisfaction, and analyzing feedback to improve services.Key Responsibilities:Deliver exceptional customer service via live chat, email, and WhatsAppAcknowledge and document customer feedbackStay informed about application feature changes to address user concernsAssist Product Manager in analyzing customer needs and issuesRequired Skills and Qualifications:Fluency in English and SpanishCustomer Support experienceExcellent Communication skillsProblem-solving abilitiesAttention to detailComfortable with technologyNice to Have:Customer-facing experienceAbility to work independently in a fast-paced environmentPassion for video chat applications and company vision


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