Chief Technical Solutions Expert

1 semana atrás

Belo Horizonte, Brasil Caderno Nacional Tempo inteiro

Chief Technical Solutions Expert - Detalhes da Vaga. ? As a key member of our support team, you will be responsible for providing expert technical guidance and support to customers, partners, and internal teams. ? You will be the primary point of contact for complex technical issues, working closely with our product, engineering, and QA teams to resolve these issues efficiently. ? Your excellent problem-solving skills, strong analytical abilities, and exceptional communication skills will enable you to provide top-notch support to our customers. ? In addition to your technical expertise, you will also have the opportunity to partner with our product team to improve product functionality and provide expert guidance on SDK integration and deployment. ? Your mentorship skills will also be valuable in helping junior team members develop their technical expertise. ? Required Skills and Qualifications 4+ years of experience in technical product support, preferably in B2B/SaaS environments. ? Hands-on experience supporting software in production environments, including mobile and web applications. ? Strong skills in scripting, SQL, APIs, HTML, and debugging tools. ? Experience in mobile advertising analytics or AdTech is a plus. ? Benefits As a valued member of our team, you will enjoy a range of benefits, including: The opportunity to work with world-class customers and products. ? The chance to be part of a fast-growing, innovative company. ? The ability to collaborate with talented, global teams. ? A culture that values creativity, ownership, and customer advocacy. ? What We Offer We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. ? If you are a motivated and experienced technical support engineer looking for a new challenge, we encourage you to apply for this exciting role. ? . Requisitos para participar do processo. ? . O que oferecemos.

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