Customer Service Representative
Há 2 dias
The Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company's sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in both Portuguese and English, providing professional service and contributing to the continuous improvement of the customer experience. Main Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Resolve issues and complaints, offering appropriate solutions and following up to ensure customer satisfaction. Communicate fluently in both Portuguese and English to assist a diverse customer base. Maintain accurate customer records and liaise with internal teams when escalation is needed. Stay up-todate with company products, promotions, and policies to provide accurate information. Provide feedback and suggestions to improve processes and enhance customer experience. Collaborate with other operational teams to ensure customer needs are met. Work Experience and Skills: Excellent written and verbal communication skills in both Portuguese and English. Prior experience in a customer service role (online, phone-based, or face-to-face). Availability to work Monday to Friday Ability to remain calm and efficient in a fast-paced environment. Desirable Qualifications: Familiarity with the crypto and online betting industry. Previous experience in sports betting or online casino. Experience working with tools such as Slack and G-Suite. Personal Qualities and Behavioural Traits: Strong customer focus with a solution-oriented mindset. Ability to multitask and handle multiple inquiries simultaneously. Self-motivated and capable of working independently without close supervision. Excellent problem-solving skills and resilience under pressure. Strong initiative and proactive approach to improving customer experience. Collaborative team player, willing to share knowledge and support colleagues. The Customer Support Representative will work closely with: Team Leads and Senior Support staff. Payments providers and the internal payments coordination team. Other operational departments such as KYC, Marketing, Affiliates, Tech Support, and VIP.
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Customer Service Representative
Há 2 dias
Ituiutaba, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company's sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
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Customer Service Representative
Há 4 dias
Ituiutaba, Brasil Crewbloom Tempo inteiroAs a Customer Service Representative, you will play a pivotal role in ensuring exceptional customer experiences across various communication channels.Your responsibilities will include addressing customer inquiries, resolving issues promptly, and collaborating with internal teams to enhance our service delivery.You will handle desk tickets, live chat...
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Customer Success Representative
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Ituiutaba, Brasil Meetgeek Tempo inteiroAbout MeetGeek MeetGeek is an AI meeting assistant that doesn't just listen, it acts.We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek...
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Customer Success Representative
2 semanas atrás
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout MeetGeek MeetGeek is an AI meeting assistant that doesn't just listen, it acts.We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek...
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Customer Success Representative
2 semanas atrás
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout Meet GeekMeet Geek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, Meet Geek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, Meet Geek...
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Customer Success Representative
Há 7 dias
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout Meet Geek Meet Geek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, Meet Geek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf. From Zoom to Teams to Google Meet, Meet Geek...
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Medical Sales Representative
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Ituiutaba, Brasil Mantell Associates Tempo inteiroMantell Associates is currently partnered with a leading CDMO specializing in gene therapy, who is seeking a driven and technically competent Medical Sales Representative to join its commercial team in Brazil.This is a field-based role focused on building strong relationships, promoting specialized biologic and gene therapy services, and expanding market...
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Technical Support Representative
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Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Technical Support RepresentativeLocation: Sao Paulo, Brazil. Work from office. Office location: Cenesp, Sao Paulo, BrazilLanguages required: Portuguese+Spanish+EnglishThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their navigation and...
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Technical Support Representative
Há 2 dias
Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Technical Support RepresentativeLocation: Sao Paulo, Brazil. Work from office. Office location: Cenesp, Sao Paulo, BrazilLanguages required: German and EnglishThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their navigation and use of...
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Customer Service Engineer
Há 7 dias
Ituiutaba, Brasil United Imaging Healthcare Tempo inteiroCustomer Service EngineerJob Responsibilities:Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;Attend service...
