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Sales Manager
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The Sales Manager is the servant leader and champion of the sales department, responsible for daily performance, team execution, and building processes that support long-term growth.This role develops people, strengthens skills, and sets clear expectations through accountability and steady coaching—removing obstacles, supporting reps, and elevating overall performance.The Sales Manager oversees hiring, onboarding, training, and development while refining sales processes to maximize sales, efficiency, and scalability.This leader motivates, strategizes, and sets the tone so the department operates with excellence today and is positioned for continued success tomorrow.Supervisory ResponsibilitiesLead by example and hold team accountable for punctuality, professionalism, attitude, and representing the company's core values and Great 8 Leadership competenciesProvide daily oversight of sales activities, queues, lead flow, and task completionConduct ongoing coaching, call feedback, and one-on-one development with all repsOwn the sales floor and maintain consistent productivity, energy, and engagementHire, onboard, train, and develop new team membersManage performance, including expectations, documentation, and improvement plansResolve escalated customer issues and coordinate with Customer Service, Drafting, and LogisticsReinforce CRM best practices, quoting accuracy, and follow-up standardsDuties and ResponsibilitiesOwn team revenue targets, activity goals, close rate, and pipeline healthMonitor dashboards and reporting to ensure timely follow-up and high-quality customer interactionsStrengthen sales habits through coaching, workflow improvements, and process consistencyMaintain a positive, winning, and fun team cultureBuild and refine sales processes (lead assignment, follow-up cadence, templates, scripts, SOPs)Oversee team forecasting and KPI reporting, review results weekly with the GMIdentify operational or performance barriers and partner with the GM on long-term solutionsRun incentive contests, motivation systems, and team engagement initiativesRecommend updates to incentives or commission structuresMaintain CRM accuracy and uphold reporting integrityRequired Skills/AbilitiesStrong coaching and leadership abilities with a track record of improving team performanceExcellent verbal and written communication skillsStrong organizational, time management, and follow-through skillsData-driven mindset with the ability to interpret KPIs and forecast performanceProficiency in CRM systems (Odoo preferred; Salesforce/HubSpot acceptable)Ability to stay calm and effective in a fast-paced environmentCollaborative, proactive, and solutions-oriented1–3+ years in a supervisory or management role leading multiple repsExperience in hiring, training, and performance management preferredPhysical RequirementsProlonged periods sitting at a desk and working on a computerMust be able to wear a headset and remain seated for extended durationsCompensation$75,000- $120,000 / year (base salary plus commission)#J-*****-Ljbffr
