System Operations Expert

Há 4 horas

Porto Alegre, Brasil Bebeeoperations Tempo inteiro

About This RoleMindful systems are critical to global operations.As a world leader in AI-powered vision, reliability and observability take center stage.A key figure in maintaining our international presence is the Platform Operations Lead.This role requires leadership skills to ensure healthy systems across multiple time zones.The position oversees the Platform Operations team — an integral part of our global reach.This team's focus is on monitoring, stability, recovery, and understanding deployed systems by the broader business.This includes:Monitoring quality and fast incident responseSupporting edge deploymentsEnhancing operational processes and toolingGlobal coverage and operational readinessClosely collaborating with the New Zealand-based Platform Engineering team drives innovation and success in projects such as Puppet 8 rollout, Python 3.13 upgrade, CDK migration, CI/CD consistency, platform hardening, and test-rig reliability.About YouYou are a seasoned operational leader with technical expertise.Solving real-world system issues in production environments brings you satisfaction, and you have a proven track record of building reliable systems across diverse regions.Your strengths lie in:Incident response managementObservability and monitoring excellenceProcess improvementDistributed team leadershipCustomer-centric support for uptime and stabilityKey CompetenciesOperational Excellence - driving stability and reliability through systems, processes, and behaviors.Leadership & Mentorship - developing engineers and managing distributed teams.Systems Thinking - understanding the interplay between cloud infrastructure, hardware, software, people, and processes.Collaboration - working closely with cross-functional teams, including NZ Platform Engineering.Calm Under Pressure - handling live issues with clarity and good judgement.Continuous Improvement - continually seeking ways to automate, simplify, and strengthen operations.This role offers an exciting opportunity to make a lasting impact in shaping the future of AI-powered vision systems.

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