Product Technical Support Engineer

1 dia atrás

Cuiabá, Brasil Crystal Intelligence Tempo inteiro

OverviewJoin to apply for the Product Technical Support Engineer (Remote) role at Crystal IntelligenceResponsibilitiesProvide timely and effective technical support by diagnosing issues, researching solutions, and offering clear guidance through written and verbal communication.Assist customers during the onboarding process, particularly with API integrations.Support the completion of questionnaires and requests for proposals related to product functionality.Explain proprietary algorithms and help customers understand their relevance to specific use cases.Analyze system issues and recommend enhancements for improved functionality.Log and track customer requests, preparing regular reports on interactions and resolutions.RequirementsBachelor's degree in IT, Computer Science, or a related technical field.Experience in product technical support roles.Strong problem-solving skills and the ability to analyze logs and troubleshoot technical issues.Fluency in English and Spanish, with excellent communication skills to explain technical concepts to both technical and non-technical audiences.Familiarity with API documentation and a solid understanding of system integrations.High customer service orientation, with the ability to remain composed in challenging situations.Quick adaptability to new software applications and systems.Experience with blockchain and cryptocurrencies is a plus.Job detailsSeniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Data Security Software ProductsReferrals increase your chances of interviewing at Crystal Intelligence by 2xNote: The remainder of the original listing contains unrelated job titles and descriptions that should not be included in this refined description.#J-18808-Ljbffr

  • Technical Support Engineer II

    2 semanas atrás

    Cuiabá, Brasil Docusign Tempo inteiro

    Overview Join to apply for the Technical Support Engineer II - eSign role at Docusign . Docusign brings agreements to life. Using the Intelligent Agreement Management platform, Docusign helps companies create, commit, and manage agreements with solutions in e-signature and contract lifecycle management (CLM). What you'll do The Technical Support Engineer...

  • Technical Product Specialist | US SaaS for property inspections

    3 semanas atrás

    Cuiabá, Brasil Atomic - Remote Jobs Tempo inteiro

    Technical Product Specialist | US SaaS for property inspections Join to apply for the Technical Product Specialist | US SaaS for property inspections role at Atomic - Remote Jobs Technical Product Specialist | US SaaS for property inspections 1 day ago Be among the first 25 applicants Join to apply for the Technical Product Specialist | US SaaS for...

  • Software Engineer

    3 semanas atrás

    Cuiabá, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Software Engineer - L3 Support role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Engineer - L3 Support role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...

  • Product Support Specialist

    2 semanas atrás

    Cuiabá, Brasil Clutch Canada Tempo inteiro

    What You\'ll Do As a Product Support Specialist, you will be the first point of contact for our customers, providing prompt and effective support to resolve their issues and ensure they can successfully use the product. You will utilise your in-depth knowledge of the product to troubleshoot and guide customers through solutions, ensuring minimal disruption...

  • Software Engineer, iOS Core Product

    3 semanas atrás

    Cuiabá, Brasil Clutch Canada Tempo inteiro

    PLEASE APPLY THROUGH THIS LINK: DO NOT APPLY BELOW Overview The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more,...

  • Flight Support Engineer

    3 semanas atrás

    Cuiabá, Brasil Pyka Tempo inteiro

    Flight Support Engineer (Contract, Brazil) Join to apply for the Flight Support Engineer (Contract, Brazil) role at Pyka Flight Support Engineer (Contract, Brazil) 1 day ago Be among the first 25 applicants Join to apply for the Flight Support Engineer (Contract, Brazil) role at Pyka Pyka is looking for a flight support engineer, based in Brazil, to...

  • Technical Consultant

    3 semanas atrás

    Cuiabá, Brasil Skyhigh Security Tempo inteiro

    Technical Consultant - Extended Expertise Join to apply for the Technical Consultant - Extended Expertise role at Skyhigh Security Technical Consultant - Extended Expertise 1 week ago Be among the first 25 applicants Join to apply for the Technical Consultant - Extended Expertise role at Skyhigh Security Job Title: Job Title: Technical Consultant -...

  • Flight Support Engineer

    2 semanas atrás

    Cuiabá, Brasil Pyka Tempo inteiro

    Pyka is looking for a flight support engineer, based in Brazil, to support the development and commercial deployments of its advanced autonomous aircraft.You will set up the first missions of our planes in different locations abroad, and train and support our customers as they operate the aircraft.This is your opportunity to test, evaluate and deploy the...

  • Flight Support Engineer

    1 semana atrás

    Cuiabá, Mato Grosso, Brasil Pyka Tempo inteiro R$60.000 - R$120.000 por ano

    Pyka is looking for a flight support engineer, based in Brazil, to support the development and commercial deployments of its advanced autonomous aircraft. You will set up the first missions of our planes in different locations abroad, and train and support our customers as they operate the aircraft. This is your opportunity to test, evaluate and deploy the...

  • Senior Data Engineer

    3 semanas atrás

    Cuiabá, Brasil buscojobs Brasil Tempo inteiro

    About The Role We are seeking experienced Data Engineers to develop and deliver robust, cost-efficient data products that power analytics, reporting and decision-making across two distinct brands. What You’ll Do Build highly consumable and cost-efficient data products by synthesizing data from diverse source systems. Ingest raw data using Fivetran and...